CDX and Exchange Network Satisfaction Surveys

CDX Cust Sat 09 08
CDX Customer Satisfaction
OMB: 2090-0019; Expires: 8/31/2009
Please answer the survey questions below about your experiences with The Central Data Exchange
(CDX). Your responses will help us improve our services to better meet your needs. This survey has 6
questions and should take approximately 3 minutes of your time. The “*” denotes a question that must
be completed in order to submit.

* 1. Please rate your overall satisfaction with CDX.
Satisfaction Level

Very Disatisfied

Dissatisfied

j
k
l
m
n

j
k
l
m
n

Somewhat

Somewhat

Dissatisfied

Satisfied

j
k
l
m
n

j
k
l
m
n

Satisfied

Very Satisfied

j
k
l
m
n

j
k
l
m
n

* 2. Please rate ease of using CDX:
Very Difficult to
Use
Ease of Use

j
k
l
m
n

Difficult to Use

j
k
l
m
n

Somewhat

Somewhat Easy

Difficult to Use

to Use

j
k
l
m
n

j
k
l
m
n

Easy to Use

j
k
l
m
n

Very Easy to
Use

j
k
l
m
n

3. How can CDX improve to better meet your needs?

Page 1

CDX Cust Sat 09 08

* 4. What reports (data flows) do you submit through CDX?
c
d
e
f
g

Assessment Cleanup and Redevelopment Exchange System (ACRES)

c
d
e
f
g

eBEACHES

c
d
e
f
g

eDisclosure

c
d
e
f
g

Electronic Discharge Monitoring Reports (eDMR)

c
d
e
f
g

Emissions Inventory System (EIS)

c
d
e
f
g

EnviroFlash

c
d
e
f
g

Environmental Appeals Board (EAB)

c
d
e
f
g

Facility Registration System Node (FRS)

c
d
e
f
g

Facility Registration System Update Service (FRS-US)

c
d
e
f
g

Great Lakes Environmental Database Query System (GLENDA)

c
d
e
f
g

Integrated Compliance Information System National Pollution Discharge Elimination System Batch (ICI

c
d
e
f
g

Interim Data Exchange Format (IDEF)/Pass Through

c
d
e
f
g

Lead Certifications

c
d
e
f
g

Lead Notifications of Abatement Activities

c
d
e
f
g

Lead Notifications of Abatement Training

c
d
e
f
g

Minnesota Reach Address Database (RAD)

c
d
e
f
g

National Environmental Methods Index for Chemical, Biological, and Radiological Methods (NEMI CBR)

c
d
e
f
g

Office of Transportation and Air Quality DC Fuel (OTAQ DCFUEL)

c
d
e
f
g

Ozone Depleting Substances Tracking System (ODS CBI)

c
d
e
f
g

Radiation Network (RadNet)

c
d
e
f
g

Resource Conservation and Recovery Act Information (RCRA)

c
d
e
f
g

Risk Management Plan (RMP*eSubmit)

c
d
e
f
g

Safe Drinking Water Access and Review System/Unregulated Contaminant Monitoring Regulation 2(SDWARS

c
d
e
f
g

Safe Drinking Water Information System Operational Data Store (SDWIS ODS)

c
d
e
f
g

Storm Water Electronic Notice of Intent /Electronic Notice of Termination (e-NOI/eNOT)

c
d
e
f
g

Substance Registry System (SRS)

c
d
e
f
g

Toxics Release Inventory CD (TRI)

c
d
e
f
g

Toxics Release Inventory Made Easy (TRI-MEweb)

Page 2

CDX Cust Sat 09 08
c
d
e
f
g

Underground Injection Control (UIC)

c
d
e
f
g

Vehicle Engine Regulation Information For You (Verify)

c
d
e
f
g

Water Contaminant Information Tool (WCIT)

c
d
e
f
g

Water Quality Exchange (WQX)

c
d
e
f
g

Other (please specify in the line below)

* 5. How long have you used CDX?
6. May we contact you to better understand your comments?
j
k
l
m
n

No.

j
k
l
m
n

Yes. (please provide email address below)

Thank you for taking time to complete this CDX Customer Satisfaction survey. If you have any questions about this
survey, please email exchangenetwork@epa.gov.
EPA ICR#1711.05; OMB 2090-0019; Expires 8/21/2009
Burden Statement: Public reporting burden for this collection of information is estimated to average 3 minutes per
response, including the time for reviewing instructions, gathering information, and completing and reviewing the
collection of information. Send comments on the Agency’s need for this information, the accuracy of the provided
burden estimates, and any suggestions for reducing the burden, including the use of automated collection techniques
to the United States Environmental Protection Agency, Office of Information Collection, Office of Environmental
Information (Mail Code 2823T), 1200 Pennsylvania Avenue, N. W., Washington, DC 20460-0001.

Page 3