Customer Satisfaction Surveys (Individuals and Households)

American Customer Satisfaction Index "Customer Satisfaction Surveys"

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1090-0007 can be found here:

Documents and Forms

Document Name Document Type
Customer Satisfaction Surveys (Individuals and Households) Form and Instruction
ACSI Questionnaire for Government Services ACSI Sample Model Questionnaire.pdf Form and Instruction

Information Collection (IC) Details

IC Title:	Customer Satisfaction Surveys (Individuals and Households)	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	ACSI Questionnaire for Government Services	ACSI Sample Model Questionnaire.pdf		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Executive Functions

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,263	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 40 %

	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,263	3,263
Annual IC Time Burden (Hours)	653	653
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.