436 NWS Overall Me 436 NWS Overall Measure 042211_FINAL

NWS Overall

Customer Satisfaction Survey 2011

Weather Note: Section headers will not be included in online survey. Items in bold are programmer instructions. Response options will be randomized, except when sequential. All rated questions include a “don’t know” or “NA” option.

Introduction

The National Oceanic and Atmospheric Administration’s (NOAA) National Weather Service (NWS) is committed to serving the needs of all of its users. The NWS is undertaking research on how satisfied users are and would appreciate your feedback. The purpose of this research, conducted in partnership with the federal government as part of the American Customer Satisfaction Index, is to help the NWS improve its services for you and others like you.

Your answers are voluntary, but your opinions are very important for this research. Your responses will be held completely confidential, and you will never be identified by name. CFI Group, a third party research and consulting firm, is administering this survey via a secure server. The time required to complete this survey will depend on how certain questions are answered, but will likely take about 20 minutes, and is authorized by Office of Management and Budget Control No. 1090505-0007.

Please click on the “Next” button below to begin the survey.

Information About You

The following questions are intended to help us better understand your responses by allowing us to classify responses by geographic area and by type of users.

1. From the list below, please select the continent or country in which you live or work. (drop down list of major countries)

   1. United States

   2. Other, please specify (capture)

2. (If Q1=1) Please enter your zip code (capture open-end)

3. (If Q1=1) What sector do you represent?

   1. Government

   2. Private

4. What is your primary use of information provided by the NWS?

   1. Agriculture (skip to Q7)

   2. Aviation

   3. Amateur Radio (skip to Q7)

   4. Broadcast/Print Media (skip to Q7)

   5. Commodities Markets (skip to Q7)

   6. Consulting/Added Value Customer Forecast Services (skip to Q7)

   7. Education (e.g., formal education or training of children and adults) (skip to Q7)

   8. Emergency Response/Public Safety (skip to Q6)

   9. Energy/Utilities (skip to Q7)

   10. Environmental Resource Management (e.g., water resource, wildlife, estuaries, park service) (skip to Q6)

   11. Fire Weather (skip to Q6)

   12. Health Care Services (skip to Q7

   13. Internet Provider (skip to Q7)

   14. Marine (e.g., commercial transport, commercial fishing, harbor management, search and rescue) (skip to Q7)

   15. NWS Data Provider (e.g., storm spotter, co-op observer) (skip to Q7)

   16. Personal (skip to Q7)

   17. Recreation (e.g., boating, flying, fishing and hunting, beachgoer, etc.) (skip to Q7)

   18. Research (applied and basic) (skip to Q7)

   19. Other (please specify) (skip to Q7) (Capture)

5. (only if Q4=2) For what type of Aviation do you use NWS information?

   1. Dispatcher

   2. Commercial Freight

   3. Commercial Passenger

   4. Private Aircraft for Business

   5. Private Aircraft for Pleasure

6. What is the primary scope of your responsibility?

   1. National

   2. Regional (all or parts of multiple states)

   3. Single state

   4. All or parts of multiple counties, parishes or boroughs

   5. Large city/urban area

   6. Small city/township/suburban

   7. Rural

   8. Other (please specify) (Capture)

7. By which means of communication do you obtain weather, water, and climate information? (Select all that apply)

   1. NWS Web Sources

   2. Non-NWS Web Sources

   3. Mobile devices (e.g, PDA, Phone, Smart Phone)

   4. Social Media (e.g., Facebook, Twitter)

NOAA Dissemination Services:

5. NOAA Weather Radio/All Hazards

6. NOAA Weather Wire

7. Family of Services (FOS)

8. Emergency Managers Weather Information Network (EMWIN)

9. NOAAPort

Aviation Weather Services:

10. World Area Forecast System (WAFS)

11. Direct User Access Terminal Service (DUATS)

12. Flight Services

Media:

13. Local or cable TV

14. Commercial Radio

15. Satellite radio

16. Satellite TV

17. Newspaper

Marine Broadcasts:

18. U.S. Coast Guard Broadcasts (HF/MF/VHF/NBDP)

19. NAVTEX receiver

20. Immarsat-C SafetyNET

21. Radiofacsimile

22. Other (please specify) (Capture)

8. As technology evolves, what sources will you most likely use to get NWS information in the next one to five years? (Select all that apply)

   1. Desktop/laptop computer

   2. Mobile Device (e.g, PDA, Phone, Smart Phone)

   3. Social Media (e.g., Facebook, Twitter)

   4. Direct Interaction with NWS Staff (e.g., in-person, telephone, NWSChat)

   5. NOAA Weather Radio All-Hazards

   6. File transfer services (e.g., map services, RSS feeds, FTP)

   7. Other (please specify) (Capture open-ended)

General Satisfaction with the NWS

Hazardous Services

The NWS issues outlooks, watches, warnings, and advisories of hazardous, weather-related events for the protection of life and property.

Referring specifically to hazardous, weather-related warnings provided by the NWS, on a 10-point scale, where 1 means “Poor” and 10 means “Excellent,” please rate each of the hazardous weather warnings on the following.

	Ease of Understanding	Timeliness	Accuracy
Tornado Warnings
Severe Thunderstorm Warnings
Winter Storm Warnings
Hurricane Warnings
Flash Flood Warnings
River Flood Warnings
High Surf Warnings
Tsunami Warnings
Extreme Cold Warnings
Extreme Heat Warnings

Some of the most important products the NWS issues are Watches, Warnings, and Advisories. In previous surveys, the NWS has noted some confusion regarding the definitions of these products. Here are generalized definitions for Watch, Warning and Advisory:

Watch:
A Watch is issued when the risk of hazardous weather has increased, but its occurrence, location, and/or timing is still uncertain.

Warning:
A Warning is issued when hazardous weather is imminent, occurring or has a high probability of occurrence.

Advisory:
An Advisory is issued for conditions that are less serious than a warning, may cause significant inconvenience, but could also threaten life and/or property if caution is not exercised.

We are investigating ways to make the clarity and understandability of NWS’s hazard products to enhance users’ reactions to these important messages. We have developed two alternative proposals to the current “Watch, Warning and Advisory” paradigm for consideration. Please indicate if you prefer to retain the current paradigm (Option A), or believe Options B or C would present our hazard information more clearly.

1. Below are possible options NWS could use to express expected weather hazards. Winter weather is used as an example:

Option A (No change) - Retain Watch, Warning and Advisory terms as they are presently. Enhance education efforts to increase understanding of these terms.

“The NWS has issued a Winter Weather Advisory for an expected light to moderate snowfall starting late this afternoon”. Slippery road conditions and snow accumulations of 1-3 inches are expected.”

Option B - Retain the Watch and Warning terms, but remove the term Advisory entirely.

Option C - Retain the Warning term to highlight the most significant impacts from weather conditions, but remove the Watch and Advisory terms entirely. Use a new phrase, such as “Winter Weather Statement” to describe both Watch and Advisory level information. An example of how such a “Statement” would be worded is provided below:

“The NWS has issued a Winter Weather Statement for the possibility of snow on Thursday. There is uncertainty with accumulation, but total snow amounts may exceed 6 inches.”

Which of the three options do you prefer (A, B, C)?

------------------------------------------------------------------------------------------------------------

2. What, if any, additional hazard information would be beneficial to you/useful to you in your decision-making? (Capture Open Ended).

3. Please provide any comments on how the NWS can improve the clarity and usefulness of its existing hazard products. (Capture Open Ended).

Routine Climate, Water and Weather Services

19. Which of the following routine weather, water or climate forecast elements have you used within the past year:

    1. Temperature (Max/Min) forecasts

    2. Chance (Probability) of Precipitation forecasts

    3. Cloud Cover forecasts

    4. Wind (Direction, Speed) forecasts

    5. Dew Point forecasts

    6. River Heights/Flow forecasts

    7. Ultraviolet (UV) Index forecasts

    8. Air Quality forecasts

    9. Wave Height forecasts

    10. 1 to 4-Week National Outlooks for Temperature and Precipitation

    11. 3-Month National Outlooks for Temperature and Precipitation

    12. El Niño/La Niña Outlooks

    13. 3-Month Drought Outlooks

    14. 3-Month Local Temperature Outlooks

    15. Climate Hazard Assessments

(Respondents will only rate elements selected in Q19) Referring specifically to elements found in routine weather, water, or climate forecasts provided by the NWS, on a 10-point scale, where 1 means Poor and 10 means Excellent, please rate each of the elements below on the following.

	Meets my needs	Ease of Understanding
Temperature (Max/Min) forecasts
Chance (Probability) of Precipitation forecasts
Cloud Cover forecasts
Wind (Direction, Speed) forecasts
Dew Point forecasts
River Heights/Flow forecasts
Ultraviolet (UV) Index forecasts
Air Quality forecasts
Wave Height forecasts
1 to 4-Week National Outlooks for Temperature and Precipitation
3-Month National Outlooks for Temperature and Precipitation
El Niño/La Niña outlooks
3-Month Drought Outlooks
3-Month Local Temperature Outlooks
Climate Hazard Assessments

NWS public weather forecasts are available for up to 7 days into the future. This means that a 1-day forecast is for the weather 1 day (24 hours) from now, that a 3-day forecast is for the weather 3 days (72 hours) from now, and so on. Using a scale from 1 to 10 where 1 means Not at all Confident and 10 is Very Confident, how confident are you in max/min temperature forecasts for the times listed below?

35. 1 day from now

36. 3 days from now

37. 7 days from now

Forecasts issued by the NWS routinely include a probability of precipitation (PoP) statement, which is often expressed as the "chance of rain" or "chance of precipitation". The PoP, expressed in percent, describes the chance of measurable precipitation (at least 0.01 inch) occurring during a specified 12-hour period.

Using a scale from 1 to 10 where 1 is Not at all Confident and 10 is Very Confident, how confident are you in probability of precipitation forecasts for the times listed below?

38. 1 day from now

39. 3 days from now

40. 7 days from now

Using a scale from 1 to 10 where 1 is Not at all Confident and 10 is Very Confident. How confident are you in amount of precipitation in forecasts for the times listed below?

41. Less than 1 day from now

42. 1 day from now

43. 3 days from now

User Support Services

44. Do you identify yourself as someone whose job it is to make decisions based on weather-related information? (If the answer is “NO” go to Customer Service. If the answer is “YES” proceed with the paragraph below.)

A goal of the NWS is to create a weather-ready Nation through the provision of superior Impact-based Decision Support Services (IDSS). These services will be realized through the NWS’s unique relationship with Emergency Management.

45. During the last six months, how many times did you interact with NWS staff to interpret weather information related to a decision you had to make for your work?

    1. 0 times (skip to Customer Support Services)

    2. 1-5 times

    3. 5-10 times

    4. More than 10 times

46. During a typical interaction, approximately how much time did you spend discussing forecast, warning, and/or other information with NWS staff?

    1. Less than 5 minutes

    2. 5 to 15 minutes

    3. 16 to 30 minutes

    4. More than 30 minutes

47. Has NWS staff ever served on-site at an incident providing decision support to your organization?

    1. Yes and please list the incident type.

    2. No

Please rate your interaction with the NWS for decision support (IDSS) on each of the following using a 10 point scale, where 1 means Poor and 10 means Excellent:

48. Accessibility. If the score is less than 7, please explain.

49. Responsiveness. If the score is less than 7, please explain.

50. Knowledge. If the score is less than 7, please explain

51. Professionalism. If the score is less than 7, please explain.

52. Assisting in the interpretation of weather-related information to help you make a decision. If the score is less than 7, please explain.

53. Resolving a complaint. If the score is less than 7, please explain.

54. Please list any weather-related threshold(s) which, if met or exceeded, would trigger an action on your part (e.g., rainfall exceeds 3" in 6-hours, temperatures fall below freezing, winds above 60 mph).

Skip to last question in this section dealing with forecaster uncertainty.

Customer Support Services

55. During the last six months, approximately how many times did you contact NWS staff to discuss forecast, warning, and/or other information?

    1. 0 times (skip to Dissemination Services)

    2. 1-10 times

    3. 11-25 times

    4. More than 25 times

Considering your interaction with a NWS office, please rate the NWS staff on each of the following using a 10 point scale on which 1 means Poor and 10 means Excellent:

56. Accessibility. If the score is less than 7, please explain.

57. Responsiveness. If the score is less than 7, please explain.

58. Knowledge. If the score is less than 7, please explain

59. Professionalism. If the score is less than 7, please explain.

60. Resolving a complaint. If the score is less than 7, please explain.

There are several reasons you may have directly contacted an NWS forecaster in the past six months about forecast, warning, or other information. Using a 1 to 10 scale where 1 means “Not at all Valuable” and 10 means “Very Valuable,” please rate the value of each of the following possible services provided by an NWS forecaster. Value is defined here as economically beneficial or an improvement to quality of life.

61. Clarification of weather-related information

62. Forecaster uncertainty (Forecaster level of confidence in his/her own forecast)

Dissemination Services

The NWS strives to use the latest technologies available to disseminate climate, water, and weather information in gridded, graphical, image, and text form to meet the needs of its users.

63. Using a 1 to 10 scale, where 1 means Poor and 10 means Excellent, please rate the reliability of satellite data available through the NWS web sites. (11=don’t use)

64. Using a 1 to 10 scale, where 1 means Poor and 10 means Excellent, please rate the reliability of radar data available through the NWS web sites. (11=don’t use)

65. (only if Q63 and 64<>11) Please provide any suggestions on how the NWS can further improve its satellite or radar data. (capture open-ended)

Referring specifically to NWS information on the Web, on a 10-point scale, where 1 means Poor and 10 means Excellent, please rate the NWS Web pages on the following:

66. Ease of accessing/finding information

67. Ease of understanding information

68. Information is up-to-date

69. Is a NWS Web page (e.g., www.weather.gov) your primary source of weather information? If your answer is “no,” please explain why not. (capture open-ended)

70. If you could make an improvement to any NWS Web page, what would it be? Please include the URL in your response. (capture open-end)

71. Do you identify yourself as one who generally requires specific products for commercial or research purposes and has automated methods (e.g., NOMADS, FTPPRD, NOAAport, RSS feeds, Family of Services, EMWIN) for ingesting data?

    1. Yes

    2. No (skip to Outreach and Weather Education section)

Using a 1 to 10 scale where 1 means Poor and 10 means Excellent, please rate..

72. The ease of locating data on NWS dissemination servers

73. The ease of requesting that additional data be added to NWS dissemination streams or servers

74. The ease of providing input into the decision making process for the development of new NWS products.

Outreach and Weather Education

75. If you were to visit an NWS booth at an outreach event (e.g., fair, show, open house), please select from the list below your most preferred formats to obtain weather-related awareness and safety information (select all that apply):

    1. Paper (e.g., brochures, bookmarks, business cards, posters, fact sheets)

    2. Promotional items (e.g., refrigerator magnets, key chains, pens, rulers)

    3. DVDs

    4. List of Internet Links

    5. Other (capture open-ended response)

76. What do you perceive as the top hazardous weather-related threats in your local area. Please select up to three.

    1. Tornado

    2. Severe Thunderstorm

    3. Flash Flood

    4. River Flood

    5. Winter Storm

    6. Hurricane (including storm surge)

    7. Heat Wave

    8. Wildfire

    9. Drought

    10. Coastal Storm (high wind/storm surge)

    11. Tsunami

    12. Extreme Cold

    13. Air Quality

    14. Other, please specify (capture open-ended response)

77. Are you familiar with NWS, Annual, Weather Awareness Weeks (e.g., severe weather, hurricane/typhoon, lightning, flooding) (If answer is “no,” skip the next question.)

78. Using a 1 to 10 scale, where 1 means Very Dissatisfied and 10 means Very Satisfied, please rate how satisfied you are with NWS, Annual, Weather Awareness Weeks. If your score is less than 7, please explain.

Customer Satisfaction Index

Now, please think about your overall satisfaction with the NWS.

79. First, please consider all of your experiences with the NWS. Using a 10-point scale on which 1 means Very Dissatisfied and 10 means Very Satisfied, how satisfied are you with the NWS?

80. Using a 10-point scale on which 1 now means Falls Short of your Expectations and 10 means Exceeds your Expectations, to what extent has the NWS fallen short of, or exceeded your expectations?

81. Now, imagine what an ideal organization providing weather information would be like. How well do you think the NWS compares with that ideal organization you just imagined? Please use a 10-point scale on which 1 means Not Very Close to the Ideal, and 10 means Very Close to the Ideal.

Desired Outcomes

82. Using a 10-point scale where 1 means Not at all Likely and 10 means Very Likely, how likely would you be to take action based on the information you receive from the NWS?

83. Using a 10-point scale, on which 1 means Not at all Likely and 10 means Very Likely, how likely are you to use the NWS as a source of weather information in the future?

84. Using a 10-point scale on which 1 means Not at all likely and 10 means Very likely, how likely are you to recommend the NWS to a colleague or friend?

85. How can the NWS improve its products and services, today or in the future, to better meet your needs? (Capture open ended)

Demographics (not required)

86. What is your age? (capture)

87. What is your gender?

    1. Male

    2. Female

88. What is the highest degree or level of school you have completed?

    1. Did not complete high school

    2. High school diploma or equivalent

    3. Some college, two-year college, or technical school (e.g., AA, AS)

    4. Four year College graduate (e.g., BA, BS)

    5. Master’s degree (e.g., MA, MS, MBA)

    6. Professional degree or doctorate (e.g., MD, DDS, PhD, EdD)

Optional Sections

89. This is the end of part one of the survey.  To allow the NWS to expand and improve services we would greatly appreciate additional feedback from you on the topics identified below. If you wish to continue, please select the area(s) you are most interested in:

1. Climate Services

2. Fire Weather Services

3. Hydrologic Services 

4. Tsunami

5. I do not wish to continue

(only if optional section question=1) Climate Services

2.1 Which specific CPC climate products do you use? Please select all that apply.

a. Extended range (6-10 day or 8-14 day forecasts)

b. Long range (Monthly or seasonal forecasts)

c. Hazards (US or Global)

d. ENSO (El Nino and La Nina)

e. Drought (Monitor or Outlook)

f. Other

2.2 Please state CPC products you use that were not listed: Open text answer

2.3 How frequently do you use these CPC products?

a. Infrequently, but I have used it.

b. Occasionally

c. Frequently

d. Very frequently, but not always

e. Nearly every time it is released

2.4 On a scale from 1 to 10, where 1 is Poor and 10 is Excellent, how would you rate these CPC products

a. Clarity

b. Presentation

c. Provided information

2.5 Using a 1 to 10 scale, where 1 means Not Likely and 10 means Very Likely, how likely are you to make or change a decision based on the information in these CPC products?

Extended range (6-10 day or 8-14 day forecasts)

2.6 Please select all individual Extended Range products that you use:

a. 6-10 day forecasts

b. 8-14 day forecasts

c. Temperature graphic

d. Precipitation graphic

e. Official height graphic

f. Text discussion

g. Automated Wind chill or Heat index graphics (as shown above)

2.7 What do you need in Extended Range forecast products that is currently missing from CPC products? Open text answer

2.8 On a scale from 1 to 10, where 1 is Poor and 10 is Excellent, how would you rate Extended Range products listed in question 2.6

a. Clarity

b. Presentation

c. Provided information

2.9 On a scale from 1 to 10, where 1 is Poor and 10 is Excellent, how would you rate Long Range products (Monthly or 3-Month Temperature and Precipitation Outlooks)

a. Clarity

b. Presentation

c. Provided information

2.10 On a scale from 1 to 10, where 1 is Poor and 10 is Excellent, how would you rate Hazards products (3-14 Day Hazards Assessment, Graphics, Text Discussion)

a. Clarity

b. Presentation

c. Provided information

ENSO

2.11 On a scale from 1 to 10, where 1 is Poor and 10 is Excellent, how would you rate ENSO products (Monthly ENSO Diagnostics Discussion, Weekly ENSO Update)

a. Clarity

b. Presentation

c. Provided information

Overall evaluation of Climate Prediction Center (CPC) climate services

2.12 To help us develop our decision support capabilities, please tell us what decisions you make based on CPC products. (open-ended question)

NWS local climate products

3.1 The image above shows the National Weather Service NWS Local Climate Data Products available under the “Observed Weather” tab. On a scale from 1 to 5, where 1 is Never and 5 is Very Often, please indicate how frequently you use this interface to access and download climate data from each of the products available through NOWData.

• Daily Climate Report (CLI)

• Preliminary Monthly Climate data (CF6)

• Record Event Report (RER)

• Monthly Weather Summary (CLM)

• Regional Summary (RTP)

3.2. On a 10 point scale, where 1 means Poor and 10 means Excellent, please rate the NWS Local Climate Data Products available under the “Observed Weather” tab on the following:

• Easy to understand

• Easy to use

• Eye-appealing

• Clarity

• Timeliness

• Usefulness

• Organization of information

• Location selection

• Variable selection

• Length of data record

• Meets my needs

NOWData

3.3. The image above shows the National Weather Service NOWData, an online tool that allows users to access recent climate data summaries and statistics. First, on a scale from 1 to 5 where 1 is Never and 5 is Very Often, please indicate how frequently you use this interface to access and download climate data from each of the products available through NOWData. Second, from the choices available below, please indicate your primary reason(s) for accessing climate data through NOWData. Programming Note: Both questions to be asked within one table.

NOWData Products

a. Daily data for a month _____

b. Daily almanac ___________

c. Monthly avgs/totals________

d. Monthly occurrences ______

e. Monthly extremes ________

f. Daily extremes ___________

g. Daily/monthly normals _____

h. Record extremes _________

i. First/last dates ____________

3.4. Please rate NOWData. On a 10 point scale, where 1 means Poor and 10 means Excellent, please rate the following:

• Easy to understand

• Easy to use

• Eye-appealing

• Clarity

• Timeliness

• Usefulness

• Organization of information

• Location selection

• Variable selection

• Length of data record

• Meets my needs

3.5 Using a 1 to 10 scale, where 1 means Not Very Likely and 10 means Very Likely, how likely are you to make or change a decision based on information from NWS Observed Weather or NOWData products?

3.6 Please comment on how you think the NWS can improve the overall climate data services program to better serve your needs. (open-ended response)

3.7 Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the above graphic of the Local 3-Month Temperature Outlook on the following Information and Content Characteristics:

• Easy to understand

• Easy to use

• Eye-appealing

• Clarity

• Timeliness

• Usefulness

• Organization of information

• Location selection

• Variable selection

• Length of data record

• Meets my needs

3.8 Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the above graphic on the following Information and Content Characteristics:

• Easy to understand

• Easy to use

• Eye-appealing

• Clarity

• Timeliness

• Usefulness

• Organization of information

• Location selection

• Variable selection

• Length of data record

• Meets my needs

3.9 Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the above graphic on the following Information and Content Characteristics:

• Easy to understand

• Easy to use

• Eye-appealing

• Clarity

• Timeliness

• Usefulness

• Organization of information

• Location selection

• Variable selection

• Length of data record

• Meets my needs

3.10 To help us develop NWS climate-sensitive decision support capabilities, please tell us what climate information you need for your decisions. (open-ended question)

(only if optional section question=2) Fire Weather Services

Dissemination

1. Which of the following methods do you use to receive or further disseminate your fire weather products? (Please select all that apply):

a. Internet Subscriber Service
b. Web Site
c. Voice over Internet Protocol
d. Satellite 
e. IP Addressing (Signals to specific PC)
f. Cable television
g. Broadcast television
h. Satellite television
i. Home/Work Phone
j. Dedicated Phone line
k. Cell Phone or Smart Phone
l. Pager
m. AM/FM radio
n. Dedicated Short Range Radio Communications
o. Satellite (e.g., XM, Sirus)
p. NOAA Weather Radio

Local/Federal Interaction

2. Please think about the interactions you have had with Local, Regional or National NWS Fire Weather staff in the last year. On a scale from 1 to 10 where 1 means Poor and 10 means Excellent, rate the staff on the following:

a. Availability

b. Knowledge

c. Timeliness of responses

d. Helpfulness of information provided

3. How important is the decision support information you receive from the National Weather Service Fire Weather program in helping you determine an appropriate course of action? Please use a scale of 1 to 10 where 1 means “not at all important” and 10 means “very important.”

Current Products

4. Please describe the frequency with which you use the following NWS fire weather services during the peak fire season for your area: (all products are hyperlinked to examples)

	Multiple Times Each Day	Once Per Day	Once Per Week	Once Per Month	Never / Don’t Know
a. Fire Weather Planning Forecast (FWF)
b. Graphics and other web-based decision support tools such as point forecasts, hourly weather graph etc.
c. Site-Specific (spot) forecasts
d. Fire Weather Activity Planner
e. Storm Prediction Center Fire Weather Outlooks
f. Hazard Services (ex. Red Flag Warnings, Fire Weather Watches)
g. Live and/or recorded weather briefings from your local NWS office.

Note: Respondents will only receive questions for the products that they use.

Here are two examples of a Fire Weather Planning Forecast (FWF) product.

WESTERN EXAMPLE FIRE WEATHER FORECAST:

FIRE WEATHER PLANNING FORECAST

NATIONAL WEATHER SERVICE

 

...COOLER TODAY UNDER PARTLY CLOUDY SKIES...

...SUNNY AND WARMER FOR THE WEEKEND...

 

.DISCUSSION...

A WEAK WEATHER DISTURBANCE IS CROSSING THE DISTRICT THIS MORNING

WITH SCATTERED TO BROKEN CLOUDS BUT LITTLE IN THE WAY OF

PRECIPITATION. A FEW SPRINKLES OR SHOWERS ARE POSSIBLE HOWEVER OVER

NORTHERN PARTS OF THE DISTRICT THIS MORNING. HIGH PRESSURE REBUILDS

OVER THE AREA LATER TODAY.

 

 

IDZ401>404-210015-

WESTERN PAYETTE NATIONAL FOREST-EASTERN PAYETTE NATIONAL FOREST-

NORTHERN BOISE NATIONAL FOREST-SOUTHERN BOISE NATIONAL FOREST-

 

.TODAY...

SKY/WEATHER.........MOSTLY CLOUDY. SCATTERED RAIN SHOWERS...MAINLY

IN THE MORNING. CHANCE OF SHOWERS 30 PERCENT.

MAX TEMPERATURE.....49 TO 62.

24 HR TREND......ON AVERAGE...UNCHANGED.

MIN HUMIDITY........37 TO 52 PERCENT.

24 HR TREND......ON AVERAGE...4 PERCENT WETTER.

20-FOOT WINDS.......

VALLEYS..........LIGHT UPSLOPE WINDS LESS THAN 8 MPH IN THE

MORNING...BECOMING WEST 8 TO 12 MPH IN THE

AFTERNOON.

RIDGES...........NORTHWEST 8 TO 12 MPH.

HAINES INDEX........2 VERY LOW.

LAL.................1.

CWR /0.10 INCH/.....0 PERCENT.

SMOKE DISPERSAL:

MIXING HEIGHT......4000-6000 FT AGL.

TRANSPORT WINDS....NORTHWEST 5 TO 10 MPH.

 

.TONIGHT...

SKY/WEATHER.........MOSTLY CLEAR.

MIN TEMPERATURE.....28 TO 37.

24 HR TREND......ON AVERAGE...3 DEGREES COOLER.

MAX HUMIDITY........73 TO 97 PERCENT.

24 HR TREND......ON AVERAGE...UNCHANGED.

20-FOOT WINDS.......

VALLEYS..........LIGHT DOWNSLOPE WINDS LESS THAN 8 MPH.

RIDGES...........LIGHT WINDS LESS THAN 8 MPH IN THE

EVENING...BECOMING SOUTH AROUND 8 MPH AFTER

MIDNIGHT.

HAINES INDEX........2 VERY LOW.

LAL.................1.

CWR /0.10 INCH/.....0 PERCENT.

SMOKE DISPERSAL:

MIXING HEIGHT......0-100 FT AGL.

TRANSPORT WINDS....EAST 5 TO 10 MPH.

  

.FORECAST DAYS 3 THROUGH 7...

 

.SATURDAY...MOSTLY CLEAR. LOWS IN THE 20S TO UPPER 30S. HIGHS IN

THE 60S TO LOWER 70S. LIGHT WINDS LESS THAN 10 MPH.

.SUNDAY...MOSTLY CLEAR. LOWS IN THE UPPER 20S TO LOWER 40S. HIGHS

IN THE UPPER 50S TO LOWER 70S. LIGHT WINDS LESS THAN 10 MPH.

.MONDAY...MOSTLY CLEAR. LOWS IN THE 30S TO LOWER 40S. HIGHS IN

THE MID 50S TO UPPER 60S. SOUTH WINDS UP TO 10 MPH.

.TUESDAY...PARTLY CLOUDY. LOWS IN THE 20S TO UPPER 30S. HIGHS IN

THE 50S TO MID 60S.

.WEDNESDAY...PARTLY CLOUDY. LOWS IN THE 20S TO MID 30S. HIGHS IN

THE 50S TO LOWER 60S.

 

EASTERN EXAMPLE FIRE WEATHER FORECAST:

FIRE WEATHER PLANNING FORECAST

NATIONAL WEATHER SERVICE

.DISCUSSION...

A BACK DOOR FRONT WILL AFFECT THE FORECAST AREA BY TONIGHT

WITH A CHANCE OF THUNDERSTORMS IN THE SOUTHWEST VIRGINIA

AND SOUTHEAST WEST VIRGINIA MOUNTAINS. THE FRONT WILL DRIFT

SOUTHWEST THROUGH MUCH OF THE AREA BY FRIDAY MORNING.

MEANWHILE LOW PRESSURE WILL STRENGTHEN AS IT MOVES INTO THE

CENTRAL APPALACHIANS BY FRIDAY AFTERNOON

WVZ045-210345-

GREENBRIER-

INCLUDING THE CITY OF...LEWISBURG

TODAY TONIGHT FRI

CLOUD COVER PCLDY MCLDY MCLDY

PRECIP TYPE TSTMS TSTMS SHOWERS

CHANCE PRECIP (%) 20 40 40

TEMP 70 46 62

RH % 67 100 70

WND20FT2MIN/EARLY(MPH)LGT/VAR LGT/VAR LGT/VAR

WND20FT2MIN/LATE(MPH) W 6 LGT/VAR SE 5

PRECIP AMOUNT 0.09 0.18 0.07

PRECIP DURATION 1 2 2

PRECIP BEGIN 11 AM CONTINUING CONTINUING

PRECIP END CONTINUING CONTINUING CONTINUING

MIXING HGT(FT-AGL) 4380 1060

TRANSPORT WND (MPH) SW 16 SW 17

VENT RATE (KT-FT) 61320 15900

DISPERSION (EVENING) VERY POOR

LAL 3 3 1

HAINES INDEX 5 3 3

REMARKS...NONE.

.FORECAST FOR DAYS 3 THROUGH 7...

.FRIDAY NIGHT AND SATURDAY...CLOUDY WITH RAIN SHOWERS LIKELY.

LOWS IN THE MID 40S. HIGHS IN THE MID 50S. MINIMUM RH 89 PERCENT.

WEST WINDS 5 TO 10 MPH.

.SATURDAY NIGHT AND SUNDAY...MOSTLY CLOUDY WITH CHANCE OF RAIN

SHOWERS. LOWS IN THE UPPER 30S. HIGHS IN THE LOWER 50S. MINIMUM

RH 66 PERCENT. NORTHWEST WINDS 15 TO 20 MPH.

.SUNDAY NIGHT AND MONDAY...PARTLY CLOUDY. CHANCE OF RAIN SHOWERS.

LOWS IN THE MID 30S. HIGHS IN THE UPPER 40S. MINIMUM RH

59 PERCENT. NORTHWEST WINDS 15 TO 20 MPH.

.MONDAY NIGHT AND TUESDAY...PARTLY CLOUDY WITH CHANCE OF RAIN

SHOWERS. LOWS IN THE MID 30S. HIGHS AROUND 50. MINIMUM RH

66 PERCENT. SOUTHWEST WINDS 5 TO 10 MPH.

.TUESDAY NIGHT AND WEDNESDAY...PARTLY CLOUDY. LOWS IN THE LOWER

30S. HIGHS IN THE LOWER 50S. MINIMUM RH 58 PERCENT. SOUTHWEST

WINDS 5 TO 10 MPH.

4-a. Please think about the last time you used a Fire Weather Planning Forecast (FWF). Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the FWF on the following:

1. Helpfulness of information (1 to 10)

2. Timeliness of information (1 to 10)

3. Format is easy to understand (1 to 10)

4. Degree to which it meets my needs (1 to 10)

5. How do you use the Fire Weather Planning Forecast? (e.g., decision-making, other aspects of your daily work, etc.) (fill in the blank)

Here’s an example of a NWS Fire Weather Point Forecast product.

FIRE WEATHER POINT FORECAST MATRICES

NATIONAL WEATHER SERVICE

GAZ072-202115-

PIEDMONT NWR NORTH-JONES GA

33.13N 83.71W ELEV. 500 FT

1011 AM EST THU JAN 20 2011

DATE THU 01/20/11 FRI 01/21/11 SAT 01/22/11

UTC 3HRLY 09 12 15 18 21 00 03 06 09 12 15 18 21 00 03 06 09 12 15 18 21 00

EST 3HRLY 04 07 10 13 16 19 22 01 04 07 10 13 16 19 22 01 04 07 10 13 16 19

MAX/MIN 58 36 49 23 49

TEMP 55 58 47 43 39 37 36 41 48 48 36 31 27 25 23 34 46 49 37

DEWPT 33 35 37 37 34 30 26 20 14 11 13 16 15 15 16 14 12 11 11

MIN/MAX RH 40 82 21 72 21

RH 43 42 67 80 80 74 66 43 26 21 38 53 59 64 72 43 25 22 33

WIND DIR S SW SW W NW NW NW NW NW NW NW NW NW NW NW NW W W W

WIND DIR DEG 20 23 24 27 30 30 31 31 31 31 30 30 30 30 32 31 29 29 29

WIND SPD 4 6 3 6 10 12 13 13 13 13 4 3 3 3 2 4 5 5 3

WIND CHILL 32 29 26 33

CLOUDS B1 B1 B2 B2 OV OV FW FW FW FW FW FW FW FW FW FW FW FW FW

CLOUDS(%) 52 52 71 71 89 89 10 10 6 6 19 19 23 23 12 12 19 19 18

POP 12HR 0 30 5 10 10

QPF 12HR 0 0 0 0 0

RAIN C C

SNOW C

LAL 1 1 1 1 1

MIX HGT 2900 300 500 2100 2100

T WIND DIR SW SW NW NW N

T WIND SPD 9 9 14 28 19

DISPERSION 29 10 14 32 38

MAX LVORI 2 4 4 1 1

DATE SUN 01/23/11 MON 01/24/11 TUE 01/25/11 WED 01/26/11

UTC 6HRLY 06 12 18 00 06 12 18 00 06 12 18 00 06 12 18 00

EST 6HRLY 01 07 13 19 01 07 13 19 01 07 13 19 01 07 13 19

MIN/MAX 25 53 29 44 32 47 32 49

TEMP 28 25 50 41 33 29 43 38 34 32 45 40 34 32 47 39

DEWPT 15 19 22 24 23 24 28 32 32 30 30 30 29 28 26 24

MAX/MIN RH

RH 58 80 34 49 68 80 56 78 90 90 54 67 81 85 44 56

PWIND DIR NW SW SE NE NE N NW NW

WIND CHAR <15 <15 <15 <15 <15 <15 <15 <15

AVG CLOUDS FW FW FW FW B1 B1 OV OV B2 B2 B1 B1 B1 B1 SC SC

POP 12HR 5 10 10 40 40 30 10 10

RAIN C C C C C C

4-b. Please think about the last time you used a NWS fire weather point forecast. Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the product on the following:

1. Helpfulness of information (1 to 10)

2. Timeliness of information (1 to 10)

3. Format is easy to understand (1 to 10)

4. Degree to which it meets my needs (1 to 10)

5. How do you use the fire weather point forecast? (e.g., decision-making, other aspects of your daily work, etc.) (fill in the blank)

Here’s an example of a Site-Specific (spot) Forecast product.

4-c. Now, please think about the last time you used Site-Specific (spot) forecasts. Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the spot forecasts on the following:

1. Helpfulness of information (1 to 10)

2. Timeliness of information (1 to 10)

3. Format is easy to understand (1 to 10)

4. Degree to which it meets my needs (1 to 10)

5. How do you use site-specific spot forecasts? (e.g., decision-making, other aspects of your daily work, etc.) (fill in the blank)

Here’s an example of a Weather Activity Planner product.

4-d. Please think about the last time you used a Weather Activity Planner for fire weather. Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the Weather Planner on the following:

1. Helpfulness of information (1 to 10)

2. Timeliness of information (1 to 10)

3. Format is easy to understand (1 to 10)

4. Degree to which it meets my needs (1 to 10)

5. How do you use the Weather Activity Planner? (e.g., decision-making, other aspects of your daily work, etc.) (fill in the blank)

Here’s an example of a Storm Prediction Center Outlook product.

4-e. Please think about the last time you used a Storm Prediction Center Outlook (available at http://www.spc.noaa.gov/fire/). Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate Fire Weather Outlooks on the following:

1. Helpfulness of information (1 to 10)

2. Timeliness of information (1 to 10)

3. Format is easy to understand (1 to 10)

4. Degree to which it meets my needs (1 to 10)

5. How do you use the Storm Prediction Center Outlooks? (e.g., decision-making, other aspects of your daily work, etc.) (fill in the blank)

Red Flag Warning Program

The intent of the NWS Red Flag Warning and Fire Weather Watch Program is to provide land management agencies with appropriate notification of the likelihood that weather conditions will produce widespread new fire ignitions or result in control problems with existing fires.

5. Do you have a well established fuels input into the Red Flag Program?

1. Yes

2. No (ask 5a)

3. Not Sure

5a. If no, why not?

6. Fire Weather Watches are issued to alert fire and land management agencies to the possibility of red flag conditions, generally 24 to 72 hours in advance of the expected conditions.

Please think about the last time you used a Fire Weather Watch to prepare for a period of critical fire weather. Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the following:

a. The usefulness of the watch information

b. The amount of time you had to act

c. How clearly the watch information described the conditions to expect

7. Did you know what action to take when you saw the Fire Weather Watch?

1. Yes

2. No, if no, why?

3. Please describe actions usually taken

8. How often do you take action based on a Fire Weather Watch?

a. Always

b. Usually

c. Sometimes

d. Rarely

e. Never (skip to #10)

9. When a Fire Weather Watch is issued, at what timescale do you typically take action?

a. At the Watch issuance

b. 36-48 hours before the event

c. 24 hours before the event

d. 12 hours before the event

10. A Red Flag Warning is used to alert fire and land management agencies that red flag conditions exist or are imminent.

Please think about the last time you used a Red Flag Warning to prepare for a period of critical fire weather. Using a 10 point scale where 1 means Poor and 10 means Excellent, please rate the following:

a. The usefulness of the warning information

b. The amount of time you had to act

c. How clearly the warning information described the conditions to expect

11. Did you know what action to take when you saw the Red Flag Warning?

1. Yes

2. No, if no, why?

3. Please describe actions usually taken

12. How often do you take action based on a Red Flag Warning?

a. Always

b. Usually

c. Sometimes

d. Rarely

e. Never

13. Do you have procedures that are automatically invoked upon the issuance of a NWS Fire Weather Watch or Red Flag Warning?

1. Yes

b. No - why not? (fill in the blank) (skip to 16)

14. When a Red Flag Warning is issued, at what timescale do you typically take action?

a. At the Warning issuance

b. 24 hours before the event

c. 12 hours before the event

d. At event onset

15. Which of the following do the automatic procedures involve? (Select all that apply)

a. Bringing on extra staff

b. Moving or pre-positioning firefighting resources

c. Adjusting planning levels

d. Extending normal operating hours

e. Limiting or restricting land usage

f. Other (please specify)

16. Please comment on how you think the NWS can improve its Red Flag Warning and Fire Weather Watch Program to better serve your needs.

17. Please provide any helpful comments on how you utilize your favorite/most helpful NWS products. Please name the product and briefly describe the way(s) you use the fire weather decision support service.

(only if Q89=3) Hydrologic Services

Current Services

Referring specially to hydrologic-related text products provided by the NWS, on a 10-point scale, where 1 means “Poor” and 10 means “Excellent”, please rate each of the hydrologic-related text products on the following: (11=”Not familiar with this text product”)

	Ease of Understanding	Usefulness
Flood Watches (Mouse over Flood Watches displays Flood Watch example shown in the Appendix.)
Flash Flood Watches (Mouse over Flash Flood Watches displays Flash Flood Watch example shown in the Appendix.)
Flood Warnings (Mouse over Flood Warnings displays Flood Warning example shown in the Appendix.)
Flash Flood Warnings (Mouse over Flash Flood Warnings displays Flash Flood Warning example shown in the Appendix.)
Flood Advisories (Mouse over Flood Advisories displays Flood Advisory example shown in the Appendix.)
Hydrologic Statements (Mouse over Hydrologic Statements displays Hydrologic Statement example shown in the Appendix.)
Short-term Hydrologic Outlooks (Mouse over Short-Term Hydrologic Outlooks displays Short-term Hydrologic Outlook example shown in the Appendix.)
Long-term Hydrologic Outlooks (Mouse over Long-Term Hydrologic Outlooks displays Long-Term Hydrologic Outlook example shown in the Appendix.)
River and Lake Forecast Products (Mouse over River and Lake Forecast Products displays River and Lake Forecast Product example shown in the Appendix.)
Hydrometeorological Data Products and Summaries (Mouse over Hydrometeorological Data Products and Summaries displays Hydrometeorological Data Product and Summary example shown in the Appendix.)

11. A flood warning is issued by the National Weather Service to provide advance notice of flooding. This gives users time to initiate life-saving and mitigation actions such as evacuation and removal of goods and belongings. A flash flood warning is issued to provide advance notice of dangerous, short-fused flood events which require immediate mitigation actions such as evacuation to higher ground. On a 10 point scale where 1 means Not Important at all and 10 means Very Important, please rate the importance of the distinction between a flood warning and a flash flood warning.

12. The NWS currently issues Hydrologic Outlooks, Flood Watches, and Flash Flood Watches to give users lead time to consider response options and execute mitigation activities and Flood Advisories to communicate elevated river/stream flow or ponding of water requiring less drastic action to protect life and property. Which of the following actions would most meet your needs?

    1. Simplify product suite. Instead of issuing Hydrologic Outlooks, Flood Watches, Flash Flood Watches, and Flood Advisories, the NWS would issue one product, a Hydrologic/High Water Alert, for all of these types of events. Specific information on the type of high water event that is possible or occurring would be included in the Hydrologic/High Water Alert. The NWS would continue issuing Flood and Flash Flood Warnings to provide advance notice of more dangerous flood events

    2. Maintain current product suite. The NWS continues to issue Hydrologic Outlooks, Flood Watches, Flash Flood Watches, Flood Advisories, Flood Warnings, and Flash Flood Warnings using current definitions and methodologies.

13. The National Weather Service provides a suite of hydrologic information on the Internet, as represented by the above images, primarily in graphical format as part of its Advanced Hydrologic Prediction Service (AHPS). How frequently do you visit these web pages?

    1. Several times per day

    2. Once per day

    3. Once per week

    4. Once per month

    5. Do not use (exit Hydrologic Services portion of survey)

    6. Not familiar with this information (exit Hydrologic Services portion of survey)

14. How easy is it to find the information you are looking for on the AHPS web pages? On a 10-point scale where 1 means Very Difficult and 10 means Very Easy, please rate how easy it is for you to find information on the AHPS web pages.

The map above shows the flood status at all river forecast locations in the Quad Cities Weather Forecast Office’s Hydrologic Service Area. On a 10-point scale where 1 means Not at all Useful and 10 means Very Useful, please rate the usefulness of being able to overlay the following observations, analyses, and forecasts on the map.

15. Flood Watches

16. Flood Warnings

17. Radar

18. Satellite

19. Observed precipitation

20. Forecast precipitation

21. Snow depth

22. Snow water equivalent

23. River ice

24. Soil moisture

25. Evapotranspiration

26. Water quality

27. Runoff

28. Groundwater

29. Flash flood guidance

30. Drought conditions

31. The map above depicts the maximum stage/flow the rivers across the Philadelphia/Mount Holly, NJ hydrologic service area are forecast to reach over the next 48 hours. On a 10-point scale where 1 means Not at all Useful and 10 means Very Useful, how useful would it be for you to have the ability to display the maximum stage/flow forecasts within the entire forecast period (7 days in some cases) and within 24, 72, 96, 120, and 144 hours.

The hydrograph above shows observed and forecast stage/flow observations for the Rock River at Moline. On a 10-point scale where 1 means Not at all Useful and 10 means Very Useful, please rate the usefulness of being able to overlay the following observations and statistics on the hydrograph.

32. Record low flow, stage, or pool for a specified period of record

33. Normal daily flow, stage, or pool for a specified period of record

34. Seven-day minimum flow with a recurrence interval of 10 years (Mouse over this question to display seven-day minimum flow with a recurrence interval of 10 years plotted on a hydrograph. This hydrograph appears in the Appendix.)

35. The discharge that has been exceeded 10 percent of the time for a designated period (Mouse over this question to display discharge that has been exceeded 10 percent of the time for a designated period plotted on a hydrograph. This hydrograph appears in the Appendix.)

36. The discharge that has been exceeded 25 percent of the time for a designated period (Mouse over this question to display discharge that has been exceeded 25 percent of the time for a designated period plotted on a hydrograph. This hydrograph appears in the Appendix.)

37. The discharge that has been exceeded 75 percent of the time for a designated period (Mouse over this question to display discharge that has been exceeded 75 percent of the time for a designated period plotted on a hydrograph. This hydrograph appears in the Appendix.)

38. The discharge that has been exceeded 90 percent of the time for a designated period (Mouse over this question to display discharge that has been exceeded 90 percent of the time for a designated period plotted on a hydrograph. This hydrograph appears in the Appendix.)

Inundation Mapping and Uncertainty

Inundation where river is 18 feet above flood

39. The map above shows the areal extent and depth of floodwaters when the stage (river level) at Tarboro, NC on the Tar River is 18 ft above flood level. This is a new service not available everywhere. Using a 10-point scale where 1 means Not at all Useful and 10 means Very Useful, please rate the usefulness of this information in your decision making processes.

Integrated Water Resources Science and Services (IWRSS)

40. The National Oceanic and Atmospheric Administration (NOAA) is developing the IWRSS (Integrated Water Resources Science and Services) consortium – an innovative partnership of federal agencies with complementary operational missions in water science, observation, prediction, and management. The IWRSS consortium, which initially consists of NOAA, the U.S. Army Corps of Engineers, and the U.S. Geological Survey, may eventually include as many as 20 federal agencies and create a single web portal where one could access water information from all of the participating federal agencies. Using a 10-point scale where 1 means Not at all Useful and 10 means Very Useful, please rate the usefulness of having a single web portal for water information.

Appendix

Flood Watch

WGUS61 KRNK 270652

FFARNK

URGENT - IMMEDIATE BROADCAST REQUESTED

FLOOD WATCH

NATIONAL WEATHER SERVICE BLACKSBURG VA

252 AM EDT TUE MAY 27 2003

NCZ003>006-019-020-VAZ022>024-032>035-043>047-058-059-271300- /O.NEW.KRNK.FA.A.0002.030527T1400Z-030528T0800Z/ /00000.0.ER.000000T0000Z.000000T0000Z.000000T0000Z.OO/

AMHERST-APPOMATTOX-BEDFORD-BOTETOURT-BUCKINGHAM-CAMPBELL-CASWELL-

CHARLOTTE-FRANKLIN-HALIFAX-HENRY-PATRICK-PITTSYLVANIA-ROANOKE-

ROCKBRIDGE-ROCKINGHAM-STOKES-SUNNY-WILKES-YADKIN-

252 AM EDT TUE MAY 27 2003

...FLOOD WATCH IN EFFECT FROM 10 AM THIS MORNING THROUGH WEDNESDAY MORNING...

THE NATIONAL WEATHER SERVICE IN BLACKSBURG HAS ISSUED A

* FLOOD WATCH FOR PORTIONS OF SOUTHWESTERN VIRGINIA AND NORTHWEST

NORTH CAROLINA...INCLUDING THE FOLLOWING COUNTIES IN VIRGINIA... AMHERST...APPOMATTOX...BEDFORD...BOTETOURT...BUCKINGHAM...CAMPBELL...

CHARLOTTE...FRANKLIN...HALIFAX...HENRY...PATRICK...PITTSYLVANIA...

ROANOKE AND ROCKBRIDGE.

IN NORTH CAROLINA...CASWELL...ROCKINGHAM...STOKES...SURRY...WILKES

AND YADKIN.

* FROM 10 AM THIS MORNING THROUGH WEDNESDAY MORNING.

* LOW PRESSURE IS EXPECTED TO STRENGTHEN OVER THE CAROLINAS AND MOVE EAST THIS AFTERNOON AS A POTENT UPPER DISTURBANCE OVER KENTUCKY MOVES OVER THE SOUTHERN APPALACHIANS. AS A RESULT RAIN IS EXPECTED TO REDEVELOP AND BECOME HEAVY AT TIMES ALONG AND EAST OF THE BLUE RIDGE LATER THIS MORNING AND THIS AFTERNOON.

* LOWER PORTIONS OF THE DAN AND ROANOKE RIVERS ARE ALREADY IN OR NEAR FLOOD DUE TO HEAVY RAINFALL SUNDAY...AND ADDITIONAL RAINFALL COULD EASILY CAUSE SHARP RISES ON THESE RIVERS. AREA CREEKS AND STREAMS ARE ALSO RUNNING HIGH AND COULD FLOOD WITH MORE HEAVY RAIN.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

REMEMBER...A FLOOD WATCH MEANS THAT FLOODING IS POSSIBLE BUT NOT IMMINENT IN THE WATCH AREA.

&&

$$

Flash Flood Watch

WGUS63 KFGF 190900

FFASGF

URGENT - IMMEDIATE BROADCAST REQUESTED

FLOOD WATCH

NATIONAL WEATHER SERVICE SPRINGFIELD MO

300 AM CST WED MAR 19 2003

MOZ066-077-088-093-094-101-102-191500-

/O.NEW.KSGF.FF.A.0002.030319T1500Z-030320T2200Z/ /00000.0.ER.000000T0000Z.000000T0000Z.000000T0000Z.OO/

BARRY-BARTON-JASPER-LAWRENCE-MCDONALD-NEWTON-VERNON-

300 AM CST WED MAR 19 2003

...FLASH FLOOD WATCH IN EFFECT FROM 9 AM THIS MORNING THROUGH

THURSDAY AFTERNOON...

THE NATIONAL WEATHER SERVICE IN SPRINGFIELD HAS ISSUED A

* FLASH FLOOD WATCH FOR A PORTION OF SOUTHWESTERN MISSOURI...

INCLUDING THE FOLLOWING COUNTIES...BARRY...BARTON...JASPER...

LAWRENCE...MCDONALD...NEWTON AND VERNON.

* FROM 9 AM THIS MORNING THROUGH THURSDAY AFTERNOON.

* A STRONG STORM SYSTEM MOVING NORTHEAST ACROSS THE CENTRAL PLAINS WILL CONTINUE TO PUMP MOISTURE NORTHWARD FROM THE GULF OF MEXICO. A LARGE BAND OF RAIN AND THUNDERSTORMS WILL CONTINUE TO ROTATE NORTHWESTWARD AROUND THIS UPPER LOW. MODERATE TO HEAVY RAIN AND OCCASIONAL THUNDERSTORMS ASSOCIATED WITH THIS BAND WILL CONTINUE OVER THE WATCH AREA MUCH OF TODAY. WIDESPREAD RAINFALL AMOUNTS OF 1 TO 2 INCHES ARE LIKELY IN THE WATCH AREA TODAY...WITH LOCALLY HEAVIER AMOUNTS OF 3 OR MORE INCHES POSSIBLE.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

REMEMBER...A FLASH FLOOD WATCH MEANS THAT FLOODING IS POSSIBLE BUT NOT IMMINENT IN THE WATCH AREA. PERSONS IN SOUTHWESTERN MISSOURI SHOULD BE AWARE OF THE POSSIBILITY FOR HEAVY RAINFALL AND FLASH FLOODING... CHECK YOUR PREPAREDNESS REQUIREMENTS...ESPECIALLY IF YOU HAVE INTERESTS ALONG RIVERS IN THE AREA. KEEP INFORMED...AND BE READY FOR ACTION IF FLOODING IS OBSERVED OR IF A FLASH FLOOD WARNING IS ISSUED. STAY TUNED TO NOAA WEATHER RADIO...COMMERCIAL MEDIA OR YOUR CABLE TELEVISION PROVIDER FOR WATCH UPDATES AND POSSIBLE WARNINGS.

&&

$$

Flood Warning

WGUS41 KILN 241202

FLWILN

BULLETIN - IMMEDIATE BROADCAST REQUESTED

FLOOD WARNING

NATIONAL WEATHER SERVICE WILMINGTON OH

802 AM EDT THU AUG 24 2000

-241800- /O.NEW.KILN.FA.W.0011.000824T1202Z-000825T0000Z/ /00000.0.ER.000000T0000Z.000000T0000Z.000000T0000Z.OO/

ADAMS OH-

802 AM EDT THU AUG 24 2000

THE NATIONAL WEATHER SERVICE IN WILMINGTON HAS ISSUED A

* FLOOD WARNING FOR SMALL STREAMS IN...

ADAMS COUNTY IN SOUTHERN OHIO...

* UNTIL 800 PM THIS EVENING

* AT 800 AM EDT...WEATHER SERVICE DOPPLER RADAR INDICATED THAT OVER 3 INCHES OF RAIN HAD FALLEN OVER PARTS OF THE COUNTY. AN ADDITIONAL ONE OR TWO INCHES ARE POSSIBLE THROUGHOUT THE DAY. AS A RESULT... HIGH WATER LEVELS CAN BE EXPECTED INTO THE EVENING HOURS. SOME LOCATIONS IN THE WARNING AREA INCLUDE WEST UNION AND BLUE CREEK.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

A FLOOD WARNING MEANS THAT FLOODING IS IMMINENT OR HAS BEEN REPORTED. IF FLOODING IS OBSERVED...ACT QUICKLY. DO NOT STAY IN AREAS SUBJECT

TO FLOODING WHEN WATER BEGINS RISING. NEVER DRIVE CARS...TRUCKS OR

SPORT UTILITY VEHICLES THROUGH FLOODED AREAS. THE WATER MAY BE TOO

DEEP TO ALLOW FOR SAFE PASSAGE.

&&

LAT...LON 3900 8327 3904 8330 3905 8338 3901 8360 3901 8368 3863 8370 3869 8365 3866 8362 3868 8352 3866 8345 3864 8337 3863 8332 3858 8328 3860 8327

$$

Flash Flood Warning

WGUS51 KOKX 141655

FFWOKX

NYC103-142000-

/O.NEW.KOKX.FF.W.0005.000814T1655Z-000814T2000Z/ /00000.0.ER.000000T0000Z.000000T0000Z.000000T0000Z.OO/

BULLETIN - EAS ACTIVATION REQUESTED

FLASH FLOOD WARNING

NATIONAL WEATHER SERVICE NEW YORK NY

1255 PM EDT MON AUG 14 2000

THE NATIONAL WEATHER SERVICE IN UPTON HAS ISSUED A

* FLASH FLOOD WARNING FOR...

SOUTHWEST SUFFOLK COUNTY IN SOUTHEASTERN NEW YORK STATE...

* UNTIL 400 PM EDT

* AT 1254 PM NATIONAL WEATHER SERVICE DOPPLER RADAR INDICATED THUNDERSTORMS MOVING NORTHWEST TOWARD THE WARNED AREA. RAINFALL RATES FROM 2 TO 3 INCHES PER HOUR WILL CAUSE FLASH FLOODING OF LOW LYING AND POOR DRAINAGE AREAS. THE HEAVY RAINS SHOULD END BY 200 PM EDT AND IT WILL TAKE ANOTHER HOUR OR TWO FOR THE FLOODING TO DISSIPATE.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

DO NOT DRIVE YOUR VEHICLE INTO AREAS WHERE THE WATER COVERS THE ROADWAY. MOVE TO HIGHER GROUND IMMEDIATELY.

REPORT SEVERE WEATHER TO THE NEAREST LAW ENFORCEMENT AGENCY. THEY WILL RELAY YOUR REPORT TO THE NATIONAL WEATHER SERVICE FORECAST

OFFICE IN UPTON.

&&

LAT...LON 4153 7264 4131 7255 4138 7190 4159 7198

$$

Flood Advisory

WGUS84 KSJT 281256

FLSSJT

FLOOD ADVISORY

NATIONAL WEATHER SERVICE SAN ANGELO TX

755 AM CDT TUE MAY 28 2002

TXC441-281500-

/O.NEW.KSJT.FA.Y.0005.020528T1255Z-020528T1500Z/ /00000.N.ER.000000T0000Z.000000T0000Z.000000T0000Z.OO/

TAYLOR TX-

755 AM CDT TUE MAY 28 2002

THE NATIONAL WEATHER SERVICE IN SAN ANGELO HAS ISSUED AN

* URBAN AND SMALL STREAM FLOOD ADVISORY FOR...

TAYLOR COUNTY IN CENTRAL TEXAS...

* UNTIL 1000 AM CDT TUESDAY

* AT 750 AM CDT...WEATHER SERVICE RADAR INDICATED THUNDERSTORMS WITH LOCALLY HEAVY RAINFALL ACROSS CENTRAL AND NORTHERN TAYLOR COUNTY. RAINFALL BETWEEN 1 TO 2 INCHES HAS FALLEN IN ABILENE SINCE 700 AM WITH ANOTHER ONE HALF INCH POSSIBLE THROUGH MID MORNING.

* LOW LYING AND POOR DRAINAGE AREAS ACROSS THE CITY OF ABILENE MAY BECOME FLOODED AND IMPASSABLE.

PRECAUTIONARY/PREPAREDNESS ACTIONS...

MOTORISTS ACROSS ABILENE SHOULD USE EXTREME CAUTION WHEN TRAVELING ACROSS THE CITY. DO NOT ATTEMPT TO CROSS AREAS WHERE WATER OF UNKNOWN DEPTH COVERS THE ROAD.

&&

LAT...LON 3253 10014 3208 10014 3208 9960 3253 9960

$$

Hydrologic Statement

FGUS84 KFWD 110117

RVSFWD

TXC119-223-120100-

HYDROLOGIC STATEMENT

NATIONAL WEATHER SERVICE FORT WORTH TX

817 PM CDT WED APR 10 2002

THIS STATEMENT UPDATES INFORMATION FOR THE FOLLOWING LOCATIONS ON THE SULPHUR RIVER...COOPER

FOR THE SOUTH SULPHUR RIVER NEAR COOPER...THE STAGE AT 715 PM WEDNESDAY WAS 15.7 FEET. FLOOD STAGE IS 16.0 FEET. THE RIVER IS FORECAST TO HOLD AROUND 15.7 FEET...JUST BELOW FLOOD STAGE FOR THE NEXT SEVERAL DAYS. IF THE RIVER REACHES OR EXCEEDS 16.0 FEET...MINOR OUT OF BANK FLOODING WILL OCCUR AND A FEW RURAL ROADS WILL BEGIN TO FLOOD. MINOR FLOODING WILL ALSO OCCUR TO FARM AND RANCH LAND ADJACENT TO THE RIVER.

&&

FLD OBSERVED FORECAST 7 PM

LOCATION STG STG DAY TIME THU FRI SAT

SULPHUR RIVER

COOPER 16 15.7 WED 7 PM 15.7 15.6 15.5

$$

Short-term Hydrologic Outlook

FGUS73 KSGF 102135

ESFSGF

MOC055-056-058-060>062-110400-

HYDROLOGIC OUTLOOK

NATIONAL WEATHER SERVICE SPRINGFIELD MO

335 PM CST FRI DEC 10 1999

...ANOTHER HEAVY RAINMAKER TO HIT THE OZARKS COULD PRODUCE FLOODING EARLY NEXT WEEK...

OVER THE PAST COUPLE OF WEEKS...SIGNIFICANT RAINFALL HAS FALLEN ACROSS THE OZARKS. AS A RESULT...MOST OF SOUTHWEST MISSOURI IS ALMOST BACK TO NORMAL RAINFALL...AND IN SOME CASES ABOVE NORMAL. THROUGH DECEMBER 10...SPRINGFIELD HAS RECEIVED 6.84 INCHES AND MANY AREAS OF THE OZARKS HAVE RECEIVED MORE THAN EIGHT INCHES. THE NORMAL RAINFALL FOR SPRINGFIELD IN DECEMBER IS 3.16 INCHES.

BEGINNING MONDAY AND EARLY TUESDAY...THE OZARKS WILL RECEIVE ANOTHER SOAKING RAIN. CURRENT WEATHER MODELS INDICATE A STORM TRACK ACROSS NORTHERN ARKANSAS AND SOUTHERN MISSOURI...BASICALLY THE SAME TRACK TAKEN BY THE RECENT STORMS. THIS MEANS ABUNDANT GULF MOISTURE WILL BE PULLED INTO THE STORM AND DEPOSIT UPWARDS OF ONE TO TWO INCHES ACROSS MOST SECTIONS OF SOUTHERN MISSOURI.

FLOODING MAY OCCUR BECAUSE THE GROUND IS SATURATED FROM RECENT RAINS. LOW WATER CROSSINGS AND SMALL STREAMS COULD SWELL TO SMALL RAGING STREAMS OF WATER. RIVERS...MAINLY ACROSS SOUTHERN MISSOURI... COULD RISE CLOSE TO OR ABOVE FLOOD STAGE BY NEXT TUESDAY.

THE HAZARDOUS WEATHER OUTLOOK PRODUCT WILL BE UPDATED WITH THE LATEST INFORMATION THROUGHOUT THE WEEKEND. ANOTHER SOURCE OF CURRENT WEATHER INFORMATION FOR SOUTHERN MISSOURI IS THROUGH OUR WEB PAGE AT:

WWW.CRH.NOAA.GOV/SGF/.

$$

Long-term Hydrologic Outlook

FGUS74 KHGX 171636

ESFHGX

180436-

PROBABILISTIC HYDROLOGIC OUTLOOK

NATIONAL WEATHER SERVICE HOUSTON/GALVESTON, TX

1136 AM CDT THU MAR 17 2011

...ADVANCED HYDROLOGIC PREDICTION SERVICE (AHPS) LONG RANGE PROBABILISTIC OUTLOOK FOR THE COLORADO RIVER BASIN IN SOUTHEAST TEXAS...

THE HOUSTON/GALVESTON NATIONAL WEATHER SERVICE OFFICE HAS IMPLEMENTED ADVANCED HYDROLOGIC PREDICTION SERVICE (AHPS) FOR THE COLORADO RIVER BASIN IN SOUTHEAST TEXAS. AHPS ENABLES THE NATIONAL WEATHER SERVICE TO PROVIDE LONG-RANGE PROBABILISTIC OUTLOOKS. THIS SERVICE IS ALSO AVAILABLE ON THE INTERNET.

IN THE TABLE BELOW...THE 90 THROUGH 10 PERCENT COLUMNS INDICATE THE CHANCE THE RIVER COULD RISE ABOVE THE LISTED STAGE LEVELS IN THE NEXT 90 DAYS. EXAMPLE: THE COLORADO RIVER AT WHARTON HAS A FLOOD STAGE OF 39 FEET. THERE IS A 50 PERCENT CHANCE THE WHARTON FORECAST POINT WILL RISE ABOVE 16.9 FEET DURING THE NEXT 90 DAYS.

CHANCE OF EXCEEDING STAGES AT SPECIFIC LOCATIONS

VALID [3/17/2011 - 6/15/2011]

LOCATION FS(FT) 90% 80% 70% 60% 50% 40% 30% 20% 10%

----------------------------------------------------------------

COLORADO RIVER

COLUMBUS 17.0 10.8 12.2 13.6 15.6 16.6 17.4 20.4 23.5 30.4

WHARTON 18.0 9.8 12.0 13.9 15.8 16.9 18.4 21.3 24.0 31.8

BAY CITY 16.0 4.8 7.4 9.6 11.0 13.0 14.6 18.3 21.0 25.2

THIS LONG-RANGE PROBABILISTIC OUTLOOK CONTAINS NUMBERS THAT ARE CALCULATED USING MULTIPLE SCENARIOS FROM 50 YEARS OF HISTORICAL CLIMATOLOGICAL AND STREAM FLOW DATA. THESE NUMBERS ALSO TAKE INTO ACCOUNT CURRENT CONDITIONS OF THE RIVER AND SOIL MOISTURE. BY PROVIDING THE COMPLETE RANGE OF PROBABILISTIC NUMBERS...THE LEVEL OF RISK ASSOCIATED WITH LONG-RANGE PLANNING DECISIONS CAN BE DETERMINED.

ADDITIONAL SUPPORTIVE DATA AND EXPLANATION ARE AVAILABLE ON THE INTERNET AT: WWW.SRH.WEATHER.GOV/CGI-BIN/AHPS.CGI?HGX (INTERNET ADDRESS IS ALL LOWER CASE).

LONG-RANGE PROBABILISTIC OUTLOOKS ARE ISSUED AROUND THE THIRD THURSDAY OF EVERY MONTH.

$$

River and Lake Forecast Product

FGUS51 KLWX 011706

RVDLWX

MDC001>002-009-DCC001-021700-

DAILY RIVER AND LAKE SUMMARY

NATIONAL WEATHER SERVICE BALTIMORE MD/WASHINGTON DC

1206 PM EST THU MAR 01 2001

.B WBC 0301 DC01030112

DH12/HG/DRH+24/HGIFF/DRH+48/HGIFF/DRH+72/HGIFF

: STATION FLOOD 7AM 24-HR 7AM

: ID NAME STAGE STAGE CHANGE FORECASTS

: FRI SAT SUN

:POTOMAC RIVER

HPFW2 :HARPERS FERRY 18.0 : 11.44/: 0.22: 11.40 /11.32 /9.75/

LITM2 :LITTLE FALLS 10.0 : 3.71/: 0.04: 3.70 / 3.60 /M /

:

.END

:

.B WBC 0301 DH12/HP

: FULL WATER OBSERVED 24-HR

:ID LAKE NAME POOL ELEV. DAY TIME CHANGE

KERV2: JOHN H. KERR 320 : 295.6 : THU 7 AM -0.2

:

.END

$$

Hydrometeorological Data Product and Summary

CSUS46 KMTR 051725

HYMMTR

CAC053-055-069-075-085-087-097-061800-

MONTHLY HYDROMETEOROLOGICAL DATA SUMMARY

NATIONAL WEATHER SERVICE SAN FRANCISCO CA

925 AM PST FRI APR 5 2002

.B MTR 0331 P DH24/PPM

:

: MONTHLY PRECIPITATION FOR SF BAY AREA AND CENTRAL COAST

:

ANGC1 3.69 :ANGWIN PACIFIC UNION COLLEGE

BISC1 4.62 :BIG SUR STATE PARK

FORC1 3.32 :FORT ROSS

HLDC1 3.46 :HEALDSBURG FIRE DEPT

KICC1 0.58 :KING CITY

MHMC1 3.86 :MOUNT HAMILTON

NSHC1 2.63 :NAPA STATE HOSPITAL

PANC1 0.90 :PANOCHE 2W

PRSC1 0.80 :PRIEST VALLEY

SFOC1 2.27 :SAN FRANCISCO DOWNTOWN

SCRC1 3.52 :SANTA CRUZ

STSC1 2.43 :SANTA ROSA

WVIC1 1.51 :WATSONVILLE WATERWORKS

.END

$$

Hydrograph

(re-ask optional section question)

(only if optional section question=4) Tsunami Services

1. What is your experience with tsunamis?

   1. I have experienced a damaging tsunami.

   2. I have been in a location that has been placed in a tsunami warning, and a destructive tsunami occurred.

   3. I have been in a location that has been placed in a tsunami warning, and no destructive tsunami occurred.

   4. I have been in a location that has been placed in a tsunami advisory that resulted in damage to harbors, beaches, or other locations.

   5. I have been in a location that has been placed in a tsunami advisory that did not result in damage to harbors, beaches, or other locations.

   6. I have been in a location that has been placed in a tsunami watch.

   7. I have not experienced a tsunami.

2. Where do you get your tsunami products from?

   1. Commercial weather vendors? (CNN, Weather Channel, Radio, etc.)

   2. PDA or other mobile device?

   3. Tsunami Warning Center text/email/web-based products?

   4. National Weather Service Forecast Office

   5. NOAA Weather Radio

   6. Emergency Alert System

   7. Media (television, radio)

   8. U.S. Coast Guard broadcasts

   9. Local notification systems (sirens, reverse 911, etc.)

   10. Other

3. If you answered yes to 1a, 1b, 1c, 1d, 1e, and/or 1f, did you know how to respond to the tsunami message?

   1. Yes.

   2. No.

   3. Maybe.

   4. I did not receive a tsunami message.

4. If you answered yes to 2a, 2b, 2c, 2d, 2e, and/or 2f, did you receive further instructions on how to respond to the tsunami message?

   1. Yes.

   2. No.

   3. Maybe.

5. If you answered yes to Q4, how did you receive your instructions?

   1. Local Emergency Management

   2. State/Commonwealth/Territorial Emergency Management

   3. Tsunami Warning Center email, text, or web-based product

   4. Local National Weather Service Forecast Office

   5. NOAA Weather Radio

   6. Media (local television or radio station)

   7. Friends or Family

   8. Other

6. If you answered yes to 1a, 1b, 1c, 1d, 1e, and/or 1f, was there confusion on your behalf in regards to how to respond to the tsunami message?

   1. Yes.

   2. No.

7. If you answered yes to Q6, please explain how you were confused.

8. Please indicate your familiarity with each of the following NOAA Tsunami Products on a scale of 1 to 10 where 1 means “not at all familiar” and 10 means “very familiar”.

   1. Tsunami Warning

   2. Tsunami Advisory

   3. Tsunami Watch

   4. Tsunami Information Statement

9. Of the NOAA Tsunami information you have received, using a scale of 1 to 10 where 1 means “Poor” and 10 means “Excellent”, how would you rate the:

   1. Ease of understanding tsunami products

   2. Usefulness of tsunami products

   3. Improvements to tsunami products and forecast over the last five years

   4. Overall quality of tsunami products and services

10. A tsunami warning means (please select one of the following):

    1. A warning is issued when a destructive tsunami is not expected and does not warrant immediate action.

    2. A warning is issued when a tsunami is expected that will only result in minor flooding or damage to harbors and beaches, and may require immediate action to protect life and property

    3. A warning is issued when a destructive tsunami with significant flooding is expected for the warned area and requires immediate action to protect life and property.

    4. I don’t know.

    5. Other.

11. A tsunami advisory means (please select one of the following):

    1. A tsunami advisory is issued when significant flooding from a tsunami is not expected, but dangerous currents and potential flooding warrant immediate action to protect life and property in harbors, on beaches, and other low-lying areas.

    2. A tsunami advisory is issued when a destructive tsunami with significant flooding is expected for the advised area and requires immediate action to protect life and property.

    3. A tsunami advisory means another part of the ocean basin is expected to be impacted by a tsunami and the advised location will not be impacted by a tsunami, so no immediate action is required to protect life and property.

    4. Don’t know.

    5. Other.

12. In what geographical location do you reside?

    1. Alaska

    2. Hawaii

    3. U.S. or Canadian West Coast

    4. U.S. or Canadian East Coast

    5. U.S. Gulf of Mexico Coast

    6. U.S. Pacific Islands

    7. U.S.V.I or Puerto Rico

    8. Other

13. Would tsunami forecasts that include expected flooding estimates be of value to you?

    1. Yes

    2. No

    3. Maybe

    4. Don’t know

14. Would tsunami forecasts that include expected water current estimates be of value to you?

    1. Yes

    2. No

    3. Maybe

    4. Don’t know

15. Would you like to see tsunami products include predicted impacts if flooding is forecasted (e.g., at 1 to 2 feet of tsunami inundation at X location, Highway 101 will be flooded)?

    1. Yes

    2. No

    3. Maybe

    4. Don’t know

16. What is the best way to show uncertainty in tsunami forecasts?

    1. Provide a range of expected values

    2. Provide a single value with a percentage of error

    3. Provide a single best guess value with no indication of potential error

    4. Don’t know

17. Do you have any suggestions to improve tsunami products?

    1. Yes, please indicate: _____________

    2. No.

50 2/3/2021