NHLBI Health Information Center's Revolving Customer Satisfaction Survey

ICR 200907-0925-006

OMB: 0925-0604

Federal Form Document

Forms and Documents
IC Document Collections
IC ID
Document
Title
Status
190164 New
ICR Details
0925-0604 200907-0925-006
Historical Active
HHS/NIH
NHLBI Health Information Center's Revolving Customer Satisfaction Survey
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 10/13/2009
Retrieve Notice of Action (NOA) 07/31/2009
Approved with the understanding that the results will be based on a convenience sample of respondents and that the results of this study will not be the sole or even primary guideline for determining the direction for investment in new NHLBI materials.
  Inventory as of this Action Requested Previously Approved
10/31/2012 36 Months From Approved
198 0 0
10 0 0
0 0 0

The NHLBI seeks to collect data from NHLBI Health Information Center (HIC) customers who contact the HIC by telephone and e-mail to assess customer perception of the quality of services provided by the HIC.

US Code: 42 USC 285b Name of Law: Public Health Service Act
  
None

Not associated with rulemaking

  74 FR 21372 05/07/2009
74 FR 36717 07/24/2009
No

1
IC Title Form No. Form Name
HIC Revolving CS Survey 2, 1, 3, 4 survey ,   survey ,   survey ,   survey

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 198 0 0 198 0 0
Annual Time Burden (Hours) 10 0 0 10 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is new collection of data.

$13,643
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
No
Uncollected
Marilyn Tuttleman 3015947949 mtuttleman@od.nih.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
07/31/2009


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