| #REF! | ||||||||||
| #REF! | underlined & italicized: RE-ORDER | |||||||||
| #REF! | pink: ADDITION | |||||||||
| Date: | 7/16/2010 | blue + -->: REWORDING | ||||||||
| violet (bold): SKIP-LOGIC | ||||||||||
| #REF! | ||||||||||
| QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi |
Required Y/N |
Special Instructions | Question Label | |
| EDO04377 | Before today how many times have you visited the Census Bureau's Web site in the past six months? | Never | Radio button, one-up vertical | Single | N | |||||
| Once | ||||||||||
| 2-5 Times | ||||||||||
| 6-9 Times | ||||||||||
| 10 or more Times | ||||||||||
| EDO04378 | What is your main reason for coming to this site today? | Find population or household information (age, education, occupation, home, ownership) | Radio button, one-up vertical | Single | N | |||||
| Find business or government information (business establishments, industries, imports/exports, sales, governments) | ||||||||||
| Research geography information | ||||||||||
| Look up latest news releases | ||||||||||
| Subscribe to news releases | ||||||||||
| Find statistical data | ||||||||||
| Research business opportunities with Census | ||||||||||
| Learn about US Census Bureau | ||||||||||
| Find a publication | ||||||||||
| Browse the catalogs | ||||||||||
| Purchase educational and training products | ||||||||||
| Order/purchase other catalog(s) | ||||||||||
| Use the data tools | ||||||||||
| Find employment | ||||||||||
| See what's new on the site | ||||||||||
| Other, please specify: | A | |||||||||
| EDO04379 | A | Other reason | Text field, <100 char | N | Other reason | |||||
| EDO04380 | What area of this site are you primarily visiting today? | New on the site | Radio button, one-up vertical | Single | N | |||||
| Data finders and access tools | ||||||||||
| American FactFinder | ||||||||||
| Jobs@Census | ||||||||||
| Catalog | ||||||||||
| Publications | ||||||||||
| Are you in the Survey | ||||||||||
| About the Bureau | ||||||||||
| Regional offices | ||||||||||
| Doing business with us | ||||||||||
| Related sites | ||||||||||
| 2010 Census | ||||||||||
| 2010 Partner With Us | ||||||||||
| 2010 Census In Schools | ||||||||||
| 2010 Census Jobs | ||||||||||
| American Community Survey | ||||||||||
| Data Ferrett | ||||||||||
| People and households | ||||||||||
| Business and industry | ||||||||||
| Geography | ||||||||||
| Newsroom | ||||||||||
| Special topics | ||||||||||
| Other, please specify: | A | |||||||||
| EDO04381 | A | Other area | Text field, <100 char | N | Other area | |||||
| EDO04382 | What is your intended primary use for these Census Bureau products and information you searched for today? | For a school-related assignment (e.g., teaching aids, academic/scholarly research, student homework assignment) | Checkbox, one-up vertical | Multi | N | |||||
| For personal interest (e.g., employment/job search, entertainment, personal education, genealogy, looking to relocate) | ||||||||||
| To complete a work-related proposal, report, or presentation (e.g., research for a book/freelance writing, newspaper articles, stories, blogs, reports) | ||||||||||
| To complete a government form (e.g., to file export information; to respond to Economic censuses and surveys, to find Schedule B and Harmonized System numbers, NAICS or SIC codes) | ||||||||||
| To provide information requested by a client or patron (e.g., librarian services) | ||||||||||
| To analyze/track changes over time (e.g., to support policy decisions, support grant writing) | ||||||||||
| To create value-added products/services (e.g., insurance underwriting) | ||||||||||
| To analyze markets and/or make projections-including sales forecasting (e.g., area/master planning, business startups) | ||||||||||
| To update data bases | ||||||||||
| Other, please specify | A | |||||||||
| EDO04383 | A | Other primary use for products or information | Text field, <100 char | N | Other primary use | |||||
| EDO04384 | What was you primary method used today to search for information on www.census.gov? | I had the page bookmarked, and went right to the info I needed | Radio button, one-up vertical | single | n | |||||
| I manually entered the URL | ||||||||||
| I used links on the page from which I was referred to your site | ||||||||||
| I used links on the page from which I was referred within your site | ||||||||||
| I telephoned the Customer Services Call Center (1-800-923-8282) | ||||||||||
| I used Data tools to find the info I needed | ||||||||||
| I clicked on the Census Bureau's Search Engine (search.census.gov) within the dark blue top menu bar of the page | ||||||||||
| I clicked on the Census Bureau's Subjects A to Z (www.census.gov/main/www/subjects.html) | ||||||||||
| I clicked on the Census Bureau's FAQs(ask.census.gov) within the dark blue top menu bar of the page | ||||||||||
| I clicked on the Census Bureau's Help (www.census.gov/main/www/help.html within the dark blue top menu bar of the page | ||||||||||
| I clicked on NAICs under Business and Industry on the Census Bureau's home page, then used the 2007 NAICS Search (www.census.gov/epcd/www/naics.html) | ||||||||||
| I clicked on NAICs under Business and Industry on the Census Bureau's home page, then used the NAICs 2002 Search (www.census.gov/epcd/www/naics.html) | ||||||||||
| I clicked on About the Bureau in the left navigation bar of the Census Bureau's home page, then clicked on Staff Search | ||||||||||
| I just browsed the site | ||||||||||
| I used the State and County QuickFacts Data Finder in the right hand column of www.census.gov | ||||||||||
| I Viewed Maps using the US Gazetteer under the home page's Geography Topics Section | ||||||||||
| EDO04385 | Please enter the search term(s) you used in your search request (separated by commas): | Text area, no char limit | Single | N | ||||||
| EDO04386 | Did you find the information you were looking for? | I found all the information I needed | Radio button, one-up vertical | Single | N | |||||
| I found most of the information I needed | ||||||||||
| I found some of the information I needed | ||||||||||
| I was unable to find any information I needed | ||||||||||
| EDO04387 | If you were unable to find information, what specifically were you trying to find today? Please specify. | Text area, no char limit | Single | N | ||||||
| EDO04388 | Please read all statements below and then select the statement that MOST CLOSELY MATCHES the result of your search activity TODAY: | My initial search request retrieved no results and I quit searching | Radio button, one-up vertical | Single | N | |||||
| After several search attempts, I received too many results and I quit searching | ||||||||||
| On my first search request, I received exactly the information I sought | ||||||||||
| On my first search request, I received too many results, requiring me to refine my search one or more times | ||||||||||
| After several attempts, I received exactly the information I sought | ||||||||||
| After several attempts, I received most of the information I sought | ||||||||||
| After several attempts, I received some of the information I sought | ||||||||||
| After several attempts, none of my results were relevant | ||||||||||
| Or, please enter your own statement that MOST CLOSELY MATCHES the results of your search effort and results: | A | |||||||||
| EDO04389 | A | Or, please enter your own statement that MOST CLOSELY MATCHES the results of your search effort and results: | Text field, <100 char | Single | N | |||||
| EDO04390 | Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important) Rank 1 |
Message or recommendation from a friend on a social network | Drop down, select one | Single | Y | Rank Group | SV - Rank 1 | |||
| Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
| Internet blogs or discussion forums | Randomize | |||||||||
| Advertising on social networks (Facebook, Twitter) | ||||||||||
| Message directly from the Census Bureau on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Census Bureau | ||||||||||
| Promotional email(s) from the Census Bureau | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor | |||||||||
| Other | Anchor | |||||||||
| EDO04391 | Rank 2 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 2 | |||
| Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
| Internet blogs or discussion forums | Randomize | |||||||||
| Advertising on social networks (Facebook, Twitter) | ||||||||||
| Message directly from the Census Bureau on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Census Bureau | ||||||||||
| Promotional email(s) from the Census Bureau | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor | |||||||||
| Other | Anchor | |||||||||
| EDO04392 | Rank 3 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 3 | |||
| Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
| Internet blogs or discussion forums | Randomize | |||||||||
| Advertising on social networks (Facebook, Twitter) | ||||||||||
| Message directly from the Census Bureau on a social network | ||||||||||
| Mobile phone text messages or alerts | ||||||||||
| Instant Message from a friend or colleague | ||||||||||
| Familiarity with Census Bureau | ||||||||||
| Promotional email(s) from the Census Bureau | ||||||||||
| Search engine results | ||||||||||
| Word of mouth recommendation from someone I know | ||||||||||
| TV, radio, newspaper, or magazine advertising | ||||||||||
| Internet advertising | ||||||||||
| Don't know | Anchor | |||||||||
| Other | Anchor | |||||||||
| EDO04393 | If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter) | Text area, no char limit | N | SV - Other Social Network | ||||||
| EDO04394 | <strong>How satisfied</strong>are you <strong>with access</strong> to Census Bureau data using the listed <strong>media</strong> and <strong>features</strong>? American FactFinder |
Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04395 | Economic Indicators | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04396 | Population Clocks | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04397 | State and County QuickFacts | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04398 | Other interactive query tools (e.g., DataFerrett, USA Trade Online) | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04399 | PDF files | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04400 | HTML files | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04401 | Downloadable files (e.g., spreadsheets, CSV/text files) | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04402 | Census Bureau search engine | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04403 | Frequently asked questions (FAQs) | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04404 | NAICS Search | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04405 | Schedule B Search Engine | Very satisfied | Drop down, select one | single | N | Multiple List | ||||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04406 | <strong>How important</strong> to you are the listed <strong>media and features</strong>? American FactFinder |
Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04407 | Economic Indicators | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04408 | Population Clocks | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04409 | State and County QuickFacts | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04410 | Other interactive query tools (e.g., DataFerrett, USA Trade Online) | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04411 | PDF Files | Very important | Drop down, select one | Single | N | |||||
| Important | Multiple List | |||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04412 | HTML Files | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04413 | Downloadable Files (e.g., spreadsheets, csv/text files) | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04414 | Census Bureau search engine | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04415 | Frequently Asked Questions (FAQs) | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04416 | NAICS Search | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04417 | Schedule B Search Engine | Very important | Drop down, select one | Single | N | Multiple List | ||||
| Important | ||||||||||
| Neutral | ||||||||||
| Not important | ||||||||||
| EDO04418 | How satisfied are you with the: RELIABILITY of Census Bureau data products? |
Very satisfied | Drop down, select one | single | N | Multiple List | Product_Reliability | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04419 | RELEVANCE of Census Bureau data products and services (e.g. keeping pace with the changing economy)? | Very satisfied | Drop down, select one | single | N | Multiple List | Product_Relevance | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04420 | TIMELINESS of Census Bureau data products and service releases (e.g. keeping pace with the changing forms of media access)? | Very satisfied | Drop down, select one | single | N | Multiple List | Product_Timeliness | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04421 | EASE OF USE of Census Bureau data products and services (e.g. keeping pace with emerging technologies)? | Very satisfied | Drop down, select one | single | N | Multiple List | Product_Ease of Use | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04422 | LEVELS OF DETAIL of Census Bureau data products? | Very satisfied | Drop down, select one | single | N | Multiple List | Product_Level of Details | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04423 | OVERALL QUALITY of Census Bureau data products? | Very satisfied | Drop down, select one | single | N | Multiple List | Product_Overall Quality | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04424 | How satisfied are you with customer service received from Census Bureau staff? Expertise |
Very satisfied | Drop down, select one | single | N | Multiple List | CS_Expertise | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04425 | Courtesy | Very satisfied | Drop down, select one | single | N | Multiple List | CS_Courtesy | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04426 | Responsiveness | Very satisfied | Drop down, select one | single | N | Multiple List | CS_Responsiveness | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04427 | Accessibility | Very satisfied | Drop down, select one | single | N | Multiple List | CS_Accessibility | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04428 | Timeliness | Very satisfied | Drop down, select one | single | N | Multiple List | CS_Timeliness | |||
| Satisfied | ||||||||||
| Undecided | ||||||||||
| Dissatisfied | ||||||||||
| Very dissatisfied | ||||||||||
| N/A | ||||||||||
| EDO04429 | What, if anything, should be done to improve the Web Site? (Please cite specific features, functions, web pages/URLs) | Text area, no char limit | Single | N | ||||||
| EDO04430 | What, if anything, should be done to improve the Data Products? (Please cite specific data products, content/features) | Text area, no char limit | Single | N | Improve Data Products | |||||
| EDO04431 | What, if anything, should be done to improve the Customer Service? | Text area, no char limit | Single | N | Improve Customer Service | |||||
| EDO04432 | From the following list, please mark the business sector that best describes your work. | Individual (students of any age, or other person with no business affiliations) | Radio button, one-up vertical | Single | N | |||||
| Federal government | ||||||||||
| State, county, local or tribal government | ||||||||||
| College/university | ||||||||||
| Finance, insurance or real estate | ||||||||||
| Retail/wholesale company | ||||||||||
| Media | ||||||||||
| Market research, advertising or consulting | ||||||||||
| Religious, civic or political organization | ||||||||||
| Trade or professional association | ||||||||||
| Other | ||||||||||
| EDO04433 | Please indicate which of the following best describes your occupation/role. | Student (K-6) | Radio button, one-up vertical | Single | N | |||||
| Student (K7-12) | ||||||||||
| College/university student | ||||||||||
| Professor/teacher | ||||||||||
| Librarian | ||||||||||
| Administrator | ||||||||||
| Computer programmer, system analyst/administrator, computer technician | ||||||||||
| Economist or social scientist | ||||||||||
| Health professional (physician, nurse, etc.) | ||||||||||
| Journalist | ||||||||||
| Marketing or sales professional | ||||||||||
| Management consultant | ||||||||||
| Policy analyst | ||||||||||
| Senior management (president, VP, director, partner, etc.) | ||||||||||
| Scientist/engineer | ||||||||||
| Statistician | ||||||||||
| Self employed | ||||||||||
| Unemployed | ||||||||||
| Other | ||||||||||
| EDO04434 | Do you have any other comments about this site? | Text area, no char limit | Single | N | ||||||
| File Type | application/vnd.ms-excel |
| File Title | Questionnaire Production Guidelines_Template |
| Author | Professional Services |
| Last Modified By | edwin.oslan |
| File Modified | 2010-07-26 |
| File Created | 2001-08-03 |