| Model Instance Name: | |||||||||
| USCIS Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||
| MID: | pink: ADDITION | ||||||||
| Date: 11/30/09 | blue + -->: REWORDING | ||||||||
| USCIS Satisfaction Survey CUSTOM QUESTION LIST | |||||||||
| QID (Group ID) |
Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
| How frequently do you visit this site? | First time | Drop down, select one | S | Y | Frequency | ||||
| More than once a day | |||||||||
| Daily | |||||||||
| About once a week | |||||||||
| About once a month | |||||||||
| Every 6 months or less | |||||||||
| What best describes your role when coming to this site? | U.S. citizen | Radio button, one-up vertical | S | Y | OPS Group | Role | |||
| Permanent Resident (green card holder) | |||||||||
| Conditional Resident | |||||||||
| Citizen of a foreign country | |||||||||
| Refugee | |||||||||
| Asylee | |||||||||
| Fiance K-1 | |||||||||
| Visitor/nonimmigrant | |||||||||
| Temporary Worker | |||||||||
| Student or Exchange Visitor | |||||||||
| Job Seekers | |||||||||
| Employer | |||||||||
| Attorney | |||||||||
| Other, please specify: | A | ||||||||
| A | Other role | Text field, <100 char | N | Other role | |||||
| What area of the site are you primarily visiting today? | Forms | Radio button, one-up vertical | S | Y | OPS Group | Area Visited | |||
| Resources | |||||||||
| Laws | |||||||||
| News | |||||||||
| About Us | |||||||||
| Working the U.S. | |||||||||
| Citizenship | |||||||||
| Family | |||||||||
| Adoption | |||||||||
| Green card | |||||||||
| Humanitarian | |||||||||
| Visit the U.S. | |||||||||
| Military | |||||||||
| Other, please specify: | A | ||||||||
| A | Other area visited | Text field, <100 char | N | Other area | |||||
| What is your primary reason for visiting the site today? | Just browsing | Radio button, one-up vertical | S | Y | Skip Logic Group | Primary Reason | |||
| Get general information before I file my case | |||||||||
| Check my case status | |||||||||
| Working in the USA | |||||||||
| Citizenship requirements | |||||||||
| Green card information | |||||||||
| Visit the US | |||||||||
| Find form(s) | |||||||||
| Check filing fees | |||||||||
| Find/research immigration laws | |||||||||
| Read the latest news releases | |||||||||
| Learn about USCIS | |||||||||
| Contact us | |||||||||
| Find a job with USCIS | |||||||||
| Research humanitarian programs and protection | |||||||||
| Research information about adoption | |||||||||
| Find a USCIS office | |||||||||
| Change of address | |||||||||
| Other, please specify: | A | ||||||||
| A | Other primary reason | Text area, no char limit | N | Other reason | |||||
| What method do you primarily use to find information on this site? | Site's search feature | Drop down, select one | S | Y | Method | ||||
| Top navigation bar | |||||||||
| "Where To Start" feature | |||||||||
| Site map (index) | |||||||||
| Used an external search engine (i.e. Google) | |||||||||
| Just browsing | |||||||||
| Did you find what you were looking for today? | Yes | Drop down, select one | S | Y | Skip Logic Group | Find info | |||
| Partially | |||||||||
| Still looking | |||||||||
| No | A | ||||||||
| A | If you were unable to find what you were looking for, please specify the information you were trying to find. | Text area, no char limit | N | Info not found | |||||
| How consistent do you feel this site's quality of information is? | Not at all consistent | Drop down, select one | S | Y | Consistency | ||||
| Not very consistent | |||||||||
| Somewhat consistent | |||||||||
| Mostly consistent | |||||||||
| Always consistent | |||||||||
| Please rate the efficiency in which this site provides the information. | Not at all efficient | Drop down, select one | S | Y | Efficiency | ||||
| Not very efficient | |||||||||
| Somewhat efficient | |||||||||
| Mostly efficient | |||||||||
| Always efficient | |||||||||
| If you could make one improvement to this site, what would it be? | Text area, no char limit | N | Improvement | ||||||
| File Type | application/vnd.ms-excel |
| File Title | Questionnaire Production Guidelines_Template |
| Author | Professional Services |
| Last Modified By | sgrow |
| File Modified | 2010-01-20 |
| File Created | 2001-08-03 |