Walk In Call Center Notifications

ICR 200904-3060-002

OMB: 3060-1123

Federal Form Document

Forms and Documents
Document
Name
Status
Supplementary Document
2009-04-03
Supporting Statement A
2009-04-03
IC Document Collections
ICR Details
3060-1123 200904-3060-002
Historical Active
FCC MB
Walk In Call Center Notifications
New collection (Request for a new OMB Control Number)   No
Emergency 04/07/2009
Approved without change 04/06/2009
Retrieve Notice of Action (NOA) 04/03/2009
  Inventory as of this Action Requested Previously Approved
10/31/2009 6 Months From Approved
1,200 0 0
800 0 0
80,000 0 0

The Commission is in the process of releasing a Public Notice, in which the following information collection requirement will be adopted: Voluntary In-Person Education Reporting Form to allow stations to voluntarily submit to the FCC information about “DTV Walk-In Help Centers” and other opportunities for face-to-face DTV education of which they are aware. The last DTV order (FCC 09-19) required most analog broadcasters to publicize the locations and hours of walk-in DTV help centers located in their market. The analog termination form was designed to collect some of this information from early terminators. This new voluntary form, if adopted, would be used by any station to voluntarily notify the FCC about Walk-In Centers and other education opportunities in their service areas. This information will not be collected via the Media Bureau CDBS, but instead will be collected electronically, and made publicly available, online through the FCC’s National Call Center web site and will allow the Call Center to better help consumer and direct them to opportunities for face-to-face assistance.
On February 11, 2009, the DTV Delay Act was signed by the President and enacted into law, extending the nationwide DTV transition date from February 17 until June 12, 2009. As a result, after June 12, 2009, full-power television broadcast stations must transmit only digital signals, and may no longer transmit analog signals, except for limited analog “nightlight” service. The DTV Delay Act directs the Commission to take any actions “necessary or appropriate to implement the provisions, and carry out the purposes” of the DTV Delay Act, and to do so within 30 days. Congress extended the transition date in order to permit analog service to continue until consumers have had additional time to prepare. But Congress also directed the Commission to provide flexibility for stations wanting to transition prior to the new date. Stations may have made extensive preparations for a February 17 digital transition and some may have difficulty altering their commitments at this time. The Commission’s challenge is to provide opportunities for some stations to end analog broadcasting early without sacrificing the goal of giving consumers additional time to prepare.

US Code: 47 USC 337 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 309(j)(14), 337(e) Name of Law: DTV Delay Act
   US Code: 47 USC 151, 152, 154, 157, 303, 309 Name of Law: Communications Act of 1934, as amended
  
None

3060-AI89 Final or interim final rulemaking 74 FR 8889 02/27/2009

No

1
IC Title Form No. Form Name
Walk In Call Center Notificaitons

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,200 0 0 1,200 0 0
Annual Time Burden (Hours) 800 0 0 800 0 0
Annual Cost Burden (Dollars) 80,000 0 0 80,000 0 0
Yes
Miscellaneous Actions
No
There are program changes to the annual burden hours of +800 hours and annual cost burden of +$80,000. These program changes will be due to the Commission releasing a Public Notice allowing the voluntary filing of notices concerning “DTV Walk-In Help Centers and other opportunities for face-to-face DTV education with the Commission.

$110,532
No
No
Uncollected
Uncollected
No
Uncollected
Evan Baranoff 202 418-7142 evan.baranoff@fcc.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/03/2009


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