Evaluation of User Satisfaction with NAL Internet Sites

Forms and Documents

Document Name	Status
Entry to Survey Instrument Screen shot.gif Supplementary Document	2009-04-02
samplequestionairre[1][1].doc Supplementary Document	2009-04-02
SUPPORT08 part B.doc Supporting Statement B	2009-04-02
Evaluation of User Satisfaction with NAL Internet Sites Supporting Statement.doc Supporting Statement A	2008-11-13
Evaluation of User Satisfaction with Nal Internet Sites Burden Data.xls Supplementary Document	2008-11-12

IC Document Collections

IC ID	Document Title	Status
198821	Evaluation of User Satisfaction with NAL Internet Sites (State, Local,Tribal) Other-Strategic Programs Branch Website User Survey	New
198802	Evaluation of User Satisfaction with NAL Internet Sites (Private Sector - Non Profit) Other-Strategic Programs Branch Website User Survey	New
198541	Evaluation of User Satisfaction with NAL Internet Sites (Individuals Households) Other-Strategic Programs Branch Website User Survey	New
189303	Evaluation of User Satisfaction with NAL Internet Sites Other-Food Safety Research Generic Web Site Feedback	New

ICR Details

OMB Control No: 0518-0040	ICR Reference No: 200811-0518-001
Status: Historical Active	Previous ICR Reference No: 200412-0518-001
Agency/Subagency: USDA/ARS	Agency Tracking No:
Title: Evaluation of User Satisfaction with NAL Internet Sites
Type of Information Collection: Reinstatement without change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 04/02/2009
	Date Received in OIRA: 11/13/2008
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	04/30/2012	36 Months From Approved
Responses	36,000	0	0
Time Burden (Hours)	3,009	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: To evaluate user satisfaction with the content and usefulness of Web-based delivery methods.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	72 FR 188	09/28/2007
30-day Notice:	Federal Register Citation:	Citation Date:
	73 FR 19	01/29/2008
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 4

IC Title	Form No.	Form Name
Evaluation of User Satisfaction with NAL Internet Sites (Individuals Households)
Evaluation of User Satisfaction with NAL Internet Sites (Private Sector - Non Profit)
Evaluation of User Satisfaction with NAL Internet Sites
Evaluation of User Satisfaction with NAL Internet Sites (State, Local,Tribal)

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	36,000	0	0	0	24,000	12,000
Annual Time Burden (Hours)	3,009	0	0	0	2,006	1,003
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $7,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 11/13/2008

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