OCC Communications Questionnaire and Usability Test Survey

OCC Communications Questionnaire and Usability Test Survey

usability test

OCC Communications Questionnaire and Usability Test Survey

OMB: 1557-0226

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Occ.gov First Click Usability Testing Questions

(www.occ.gov)


Label

Scenario Text

  1. Bulletin

How many major items are in the current weekly bulletin?

  1. Suspicious

Where can you find the 'Suspicious Activity' report?

  1. Desist

How many 'Cease and Desist' orders did the OCC issue in 2006?

  1. Rules

What are the risk-based capital rules for banks?

  1. Tier 1

What is the permissibility of innovative capital instruments as Tier 1 capital?

  1. Predatory

What are the OCC rules on predatory lending?

  1. Derivatives

What are OCC policies on trading in commodity and equity derivatives?

  1. Audit

Which Sarbanes Oxley Audit requirements are applicable to banks?

  1. Accounting

Where can you find guidance on Financial Statement Accounting?

  1. Meals

Can examiners accept meals from bankers?

  1. Vendors

Where is the OCC policy on vendor management?

  1. Validation

Where is the OCC guidance on Model Validation?

  1. Identity

Where is information on identity theft?

  1. Mortgage

Where is information about the consumer protection aspects of non-traditional mortgage products?

  1. Credit Cards

Where is OCC guidance on credit card marketing and account management?

  1. Flood

Where would you find flood insurance requirements?

  1. CAMELS

What are the CAMELS Rating Definitions?

  1. Exam

What is the CRA exam frequency for Intermediate Small Banks?

  1. Insurance

Where is information about bank-owned life insurance?

  1. BSA/AML

Where would you Find information about BSA/AML?

  1. Basel

Where is information about Basel II?

  1. Economic

Where is the latest economic reports about the automotive industry?

  1. Preemption

Where is information about preemption?

  1. Real Estate

Where is information about commercial real estate?

  1. Percentage

Where is the tool for calculating annual percentage rates (APRWIN)?

  1. Risk

Where is information about risk management?

  1. Reg O

Where is information about Reg O?

  1. Lending

Where is information about legal lending limits?

  1. Offices

Where is information for loan production offices?

  1. Rates

Where is information about interest rate risk?

  1. Community

Where is information about Community Development Investments (Part 24)?

  1. Licensing

Where is Licensing Fee information?

  1. Fraudulent

Where is information about Internet-related fraudulent banking activities?

  1. Bank

Where is information about how to establish an Internet bank?

  1. Appeal

What are the steps for filing a National Bank Appeal?

  1. Discrimination

Where is information about discrimination in mortgage lending?

  1. Performance

Where is information about banking industry performance?


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File TitleOcc
AuthorOCC
Last Modified ByMary.Gottlieb
File Modified2008-03-24
File Created2008-03-24

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