VH.Supporting Statement B

Supporting Statement B
U.S. Election Assistance Commission
Study of Voter Hotlines Operated by Election Offices

B. COLLECTIONS OF INFORMATION EMPLOYING STATISTICAL METHODS

1. Describe (including a numerical estimate) the potential respondent universe and any
sampling or other respondent selection method to be used. Data on the number of entities
(e.g. establishments, State and local governmental units, households, or persons) in the
universe and the corresponding sample are to be provided in tabular form. The tabulation
must also include expected response rates for the collection as a whole. If the collection has
been conducted before, provide the actual response rate achieved.
This data collection request is a census of all US state, country, and local election offices. As
attempts will be made to contact and collect information from each entity in the potential
respondent universe, no statistical sampling procedures are needed. Based on previous studies on
this population, we estimate that we will achieve a 30% response rate.
2. Describe the procedures for the collection, including: the statistical methodology for
stratification and sample selection; the estimation procedure; the degree of accuracy
needed for the purpose described in the justification; any unusual problems requiring
specialized sampling procedures; and any use of periodic (less frequent than annual) data
collection cycles to reduce burden.
Not applicable to this collection; as this study is a census of all election jurisdictions in the US,
sampling techniques will not be used.
3. Describe the methods used to maximize response rates and to deal with nonresponse.
The accuracy and reliability of the information collected must be shown to be adequate for
the intended uses. For collections based on sampling, a special justification must be
provided if they will not yield "reliable" data that can be generalized to the universe
studied.
Although no sampling will be employed, to maximize the chances of making contact with a
potential respondent, the web-based survey will utilize a five-contact design, the timing of which
will be approximately as follows:
1st contact: letter of introduction sent by email
2nd contact: email invitation with hyperlink to survey
3rd contact: email reminder
4th contact: second email reminder
5th contact: Final email reminder

The five-contact design will be staggered over a 25-day survey field period.
4. Describe any tests of procedures or methods to be undertaken. Tests are encouraged as
effective means to refine collections, but if ten or more test respondents are involved OMB
must give prior approval.
In total, five pretests were conducted. The survey instrument was tested in large, medium and
small jurisdictions not exceeding ten or more test respondents.
5. Provide the name and telephone number of individuals consulted on the statistical
aspects of the design, and the name of the agency unit, contractor(s), grantee(s), or other
person(s) who will actually collect and/or analyze the information for the agency.
1. Karen Lynn-Dyson
Research Director
U.S. Election Assistance Commission
1225 New York Avenue, Suite 1100
Washington, DC 20005
(202) 566-3100
klynndyson@eac.gov
2. Dr. Karen Buerkle
Senior Researcher
Applied Research Center on Democracy and Elections
IFES
1101 15th St., NW, Suite 300
Washington, DC 20005
(202) 350-6741
kbuerkle@ifes.org