FFEL Borrower Servicing Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
FFEL Borrower Servicing Survey Form and Instruction
2008 FFEL Servicing Questionnaire Att_Tony O. - FFEL servicing 2008 with paperwork burden reduction statement.doc Form and Instruction
Att_Tony Oliveto - OMB Form - FFEL Borrower Servicing Survey Final.doc Generic Clearance of Customer Service Satifaction IC Document
FFEL Servicing Survey - Sampling Methodology.doc Sampling Methology IC Document

Information Collection (IC) Details

IC Title:	FFEL Borrower Servicing Survey	Agency IC Tracking Number:	3697

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	2008 FFEL Servicing Questionnaire	Att_Tony O. - FFEL servicing 2008 with paperwork burden reduction statement.doc		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Elementary, Secondary, and Vocational Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 250	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to New Statute	Program Change Due to Agency Discretion	Change Due to Adjustment in Agency Estimate	Change Due to Potential Violation of the PRA	Previously Approved
Annual Number of Responses for this IC	250	0	0	0	0	0
Annual IC Time Burden (Hours)	42	0	0	0	0	0
Annual IC Cost Burden (Dollars)	0	0	0	0	0	0

Documents for IC

Title	Document	Date Uploaded
Generic Clearance of Customer Service Satifaction	Att_Tony Oliveto - OMB Form - FFEL Borrower Servicing Survey Final.doc	05/27/2008
Sampling Methology	FFEL Servicing Survey - Sampling Methodology.doc	06/02/2008

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.