(1) Note that as
a customer service questionnaire, this ICR re- ceives accelerated
review. (2) Because it reflects a revised es- timate, the change in
the hour burden is an adjustment, not a program change. (3) The
survey instrument should include the con- sequences of failure to
display a valid control number, the es- timated time to complex,
and a Privacy Act statement.
Inventory as of this Action
Requested
Previously Approved
04/30/2008
04/30/2008
04/30/2005
4,600
0
2,300
767
0
1,150
0
0
0
The information collection will
provide the OCC with information needed to properly evaluate the
effectiveness of its communications products. The OCC will use the
information to evaluate the quality, timeliness, and effectiveness
of its communications products and identify problems and improve
its service to national banks.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.