Approved for use
through 8/2006 under the condition that HRSA amends the race
question 29 to comply with the OMB race/ethnicity data
standard.
Inventory as of this Action
Requested
Previously Approved
08/31/2006
08/31/2006
1,245
0
0
144
0
0
0
0
0
The OWH requests approval to send a
customer satisfaction questionnaire to users of NWHIC who have
called the 1-800 number. Since its launch in 1998, NWHIC's
toll-free number and services have not been evaluated to determine
how well it has been fulfilling its goals. The survey is intended
to assess the effectiveness of OWH in disseminating information
through NWHIC. A random sample of 1,556 NWHIC users (with consent)
will be mailed a survey and follow-up letter.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.