Generic Clearance of Customer Service Surveys

ICR 200012-1115-002

OMB: 1115-0195

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC ID
Document
Title
Status
12127 Migrated
ICR Details
1115-0195 200012-1115-002
Historical Active 199711-1115-003
DOJ/INS
Generic Clearance of Customer Service Surveys
Extension without change of a currently approved collection   No
Emergency 01/31/2001
Approved without change 01/19/2001
Retrieve Notice of Action (NOA) 12/13/2000
Consistent with OMB's procedures for review of customer satisfaction surveys under a generic clearance, OMB will review future INS submissions under this generic clearance within 10 working days. Relevant supporting materials must be provided along with each submission, including cost and time burden for each indivudal survey.
  Inventory as of this Action Requested Previously Approved
04/30/2001 04/30/2001 01/31/2001
150,000 0 150,000
75,000 0 75,000
0 0 0

The INS is accordance with the requirements of E.O. 12862 and the GPRA, wishes to conduct customer service surveys. The purpose of such surveys is to assess needs, identify problems, and plan for programmatic improvements in the delivery of immigration service.

None
None


No

1
IC Title Form No. Form Name
Generic Clearance of Customer Service Surveys OMB-9

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 150,000 150,000 0 0 0 0
Annual Time Burden (Hours) 75,000 75,000 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
12/13/2000


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