In accordance with Executive Order
12862, the Grain Inspection, Packers and Stockyards Administration
(GIPSA) will be conducting an annual customer survey over a
three-year period. Survey questions will be bases on those factors
that have been identified by customers ad being critical to the
official system's success: timeliness, cost-effectiveness,
accuracy, consistency, and usefulness of services and the
professionalism of the Agency's employees. By conducting annual
surveys designed with these factors in mind. GIPSA will finally be
able to quantify customer satisfaction and compare results from
year
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.