This
programmatic clearance is approved under the following terms of
clearance. Prior to the use of any instrument not specifically
included in this submission, the agency must complete the attached
form, which has been provided to the agency paperwork clearance
officer, and the following supplemental questions: 1. Explain who
will be conducting this survey. What program office will be
conducting the survey? What services does this program provide? Who
are the customers? How are these services provided to the customer?
2. Explain how this survey was developed. With whom did you consult
during the development of this survey on content? statistics? What
suggestions did you get about improving the survey? 3. Explain how
the survey will be conducted. How will the customers be sampled (if
fewer than all customers will be surveyed)? What percentage of
customers asked to take the survey will respond? What actions are
planned to increase the response rate? (Web-based surveys are not
an acceptable method of sampling a broad population. Web-based
surveys must be limited to services provided by Web.) 4. Describe
how the results of this survey will be analyzed and used. If the
customer population is sampled, what statistical techniques will be
used to generalize the results to the entire customer population?
Is this survey intended to measure a GPRA performance measure? (If
so, please include an excerpt from the appropriate document.) The
subagency program official must sign the form and send the survey
instrument, form, and answers to the supplemental questions to the
OIRA docket. OIRA will review the instrument for no more than two
weeks and inform the subagency paperwork officer by email when
review has been completed, after which the paperwork officer may
use OMB number 1028-0071 on the instrument.
Inventory as of this Action
Requested
Previously Approved
02/28/2002
02/28/2002
10,250
0
0
2,250
0
0
0
0
0
Generic clearance for USGS customer
surveys to evaluate and improve programs pursuant to Executive
Order 12862 and Government Performance and Results Act.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.